Get matched with top water heater repair or service pros in Germantown, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"On a Friday night I did a wash and when the washing machine drained the downstairs toilet started overflowing. I stopped the wash and shut down the water to the toilet...and immediately went to Angie's to make a list for the next morning. I made calls to many available plumbers the next morning....most went to voice-mail. Fred answered his phone, and even though on a job told me he could come by around 3PM.....at 3pm he arrived with his helper. He explained to us exactly what he needed to do.....we were not surprised as we had this done before....he had to remove the toilet, rather than put the heavy snaking machine on our steep roof. We agreed. He did the work...checked to make sure everything was working and flowing..and replaced the toilet perfectly. He gave us advice as to how to prevent this from happening again. He was kind and sympathetic, knowledgable, thorough, and FAIR. Thank you FRED and Son!
"

"Very professional service. They gave transparent quotes upfront. Replaced both water heaters for me quickly and smoothly."

"The repair man was a Burmese guy, Joe, and he did an outstanding job changing the anode bar and removing the sediment from my water heater. This should extend the life of the tank. Joe showed up 10 minutes early and finished promptly. He worked hard and had the necessary supplies and tools. He knew what he was doing. I would glad to use Joe again in the future!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"Within 24 hours of my posting the need to replace my water heater the work was done - very efficient and easy!"

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"A1 Tech Stephen Loyd with Mr. Rooter Plumbing provided excellent service in removing the old water heater and installing the new water heater. He was professional and provided awesome customer service. Well done!"

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"Great -- the plumber arrived within an hour or two of my husband calling and was able to locate the leak and repair it. He also found and repaired an additional issue that we did not even know we had (an attachment to our hot water heater that regulates water pressure needed replacement)."