Get matched with top swamp cooler installers and replacers in Glen Allen, VA

"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"The install went very well. He's very professional & helped us select a top of the line unit to replace our old one that was 20 years old."

"My experience with C3 was wonderful, start to finish. Bryan, unlike other folks who gave me an estimate, took time to talk with me, explain everything in detail, and was available as needed throughout the project. He has also been great about promptly providing the names of good companies for other needs I had, i.e. a plumber or someone to check out possible water damage. The crew were prompt, polite, and very patient with my questions throughout the process, as was the office staff. I would not hesitate to hire this company again!"

I’m Cecil, owner of Supercharged Mechanical. We provide professional HVAC, electrical, and plumbing services for residential and commercial customers, covering everything from routine service to full new‑construction installations. With over 20 years of hands‑on experience, we bring expertise, reliability, and strong attention to detail to every project.\nWe are fully licensed and insured, and we are proud to offer pricing that outperforms most competitors. Our commercial work includes trusted names such as VDOT, Cato, and Lowe’s.

"I had my SC evaporator unit freeze up right before the temps started reaching 100. I called that night, and they came out the next morning to investigate. ( had to wait for the unit to defrost before they could diagnose it) We discovered that it was low on Freon, which caused the freezing, but when we opened up the cover to the evaporator, it was completely rusted. The lack of airflow caused the unit to rust out. This was the original AC installed 24 years ago. They also discovered that the builder undersized all the duct-work. the size of the return, couldn't supply enough air to the system. (yes, i checked the math, and they were correct). They gave me several options on replacing the unit, and I went with the most efficient, highest SEER rating, since we're planning on staying in the house at least another 10 years. They replaced both the furnace, and the AC unit, and ran all new, larger duct-work, they arrived promptly at 8 AM, and the crew finished up around 6 PM. There was an issue with the mainboard controller (factory problem), and they followed up and replaced it. The whole crew was polite, friendly, and cleaned up after themselves. The new unit is much quieter, the airflow downstairs is dramatically better, and hopefully, I'l start to see those energy savings in my next Dominion Power bill :)"

"Wonderful! We received great guidance regarding the best options for repairs and upgrades."

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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On first call, showed up next day, I had let my 99 dollar a year maintenance fee expire in December due to other cost prioritities. At that point the system was working again, so it was 58 dollars for the visit, and I went ahead an  renewed annual policy for 99 dollars also. That night system wasn't working, I took some pics and video of what was happening, they came out again promptly the next day, and was able to diagnose the circuit breaker in house box was bad. They weren't comfortable with the electrical work, so they removed breaker and referred me to Woodfin, no additional charge from Atlantic. Woodfin came out, replaced two breakers, and advised "it's going to happen again, you should replace the whole circuit box" for 1400 dollars, I deferred that because I looked at the main box bus myself, and have a bit of metallurgy background,. I had them just put in two breakers, and added an annual checkup, additional 250 dollars. so basically they charged me 150 dollars to replace a couple of 10-20 dollar breakers. I will probably eventually replace the main box, but I will monitor it for now, no additional damage, so the breakers are doing their job, and it IS an older main panel box. Atlantic needs to have their own inhouse electrical that can do a little more indepth electrical things, but overall a good job, very prompt and good service as usual from Atlantic, they do outsource to Woodfin some, I'm not familiar enough with them to just believe what they say, but they seem nice enough, and have a product to sell.

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"I have purchased the top-of-the-line York heat pump system, high intensity filtration ultra violet light, electrostatic air filter and completely removed and installed all of the duct work within the house. I have also taken advantage of their contract program providing many benefits to the home owner not found elsewhere. Their pricing is very fair creating an outstanding value to the customer. All of this work was the result of their many complete evaluations of our home, recommendations with the added benefit of allowing us time to make the choice to correct the problem or wait for a better situation financially. One Hour Heating & Air Conditioning is very unique in determining a problem situation, offering several options including their recommendation, allowing the customer to make the final choice. In our case everything they discovered, options recommended all came to pass involving no pushy sales attitude or environment.
We've also taken advantage of there electrical services as that is a major benefit of having a service contract. The inspections of our home and the defects found in the construction and wiring leading to immediate correction, saved our home from potential disaster.
Here are some Dos and Don'ts which might be of benefit to you in using One Hour Heating & Air Conditioning as your HVAC/Electrical service provider.

•   1.  Call them for a preventive maintenance evaluation for a nominal cost
•   2.  Have your questions and concerns written down before their arrival
  
  •   3.  Listen to their evaluation report and multiple opportunities and options to repair, correct or improve your situation
  •   4.  Be honest regarding your specific financial situation and/or concern for the recommended need right now or not
  •   5.  Read everything available about the business and the individuals taking full advantage of their programs for costs savings
  •   6.  Feel comfortable in asking any questions regarding the project from technical through to accounting without being made to
  •        feel stupid, ignorant or unprofessional in all respects.

I write this review only because I am a new Angie's List member, realize the tremendous benefit this site has created for the consumer and realizing One Hour Heating & Air Conditioning was already listed. What I have shared here is rare within the service industry and is very deserving of honorable mention with a strong recommendation to others. I maintain very high standards for the businesses I deal with and when an outstanding business provider is located, I do not hesitate in sharing it for the value and benefit of others to take advantage of their services. I have experienced nothing but professional encounters from purchasing to support with this company for 15+ years. What more can one say?

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