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"Several years ago, we needed new oak flooring installed in two large rooms and have the rest of the home's floors sanded and refinished. IC Custom Flooring did all of the work and the results are amazing. The new flooring blends perfectly with the old floor both in fit and color. The workmen were prompt, courteous and extremely skilled. They moved and replaced all of the furniture as needed and left the worksite spotless, and all at a very fair price. Recently, we changed the hearth on our living room fireplace which exposed a large patch of 58 year old flooring. Since the old flooring had never been refinished, it was discolored with age and not level with the surrounding floor. Once again we called IC Custom Flooring. A workman came out, and in just a few hours, he had sanded, leveled and finished the old floor which transformed a problem into an invisible repair. These guys are great. If your home needs floor work, do not hesitate to call IC Custom Hardwood Flooring. Ray E, Willowbrook, IL"

"It was wonderful he was on time for each job he has done for me. He has worked for me several years."

"I cannot say enough great things about Chris and the A Step Ahead Flooring team! From start to finish, the communication was outstanding. Chris kept me updated every step of the way and made the entire process seamless. Not only did they finish the project a full day ahead of schedule, but they went above and beyond to deliver exceptional service. The floors look absolutely stunning—better than I could have imagined. It’s clear that Chris and his team take immense pride in their work, and it shows in the incredible results. One detail that really stood out was how thoughtful Chris was when it snowed during the project, he shoveled some of my driveway! This level of care and consideration is rare to find. If you’re looking for a flooring team that delivers top-notch quality, unparalleled professionalism, and a personal touch, look no further than A Step Ahead Flooring. I highly recommend them!"

"I asked before we started if they fix subfloor issues, they said yes. I then had them over to ask for a quote on replacing the floor and fixing subfloor issue especially in 2 spots, they said they would do it. they replaced the floors and did none of that. I just wasted thousands of dollar and will need to redo it. Do NOT hire these people, they do not care about your needs. Would give them negative stars if was possible"

"The communication leading up to the appointment was great, they texted and used the Angie's list messaging as necessary. They checked in and confirmed date/time before the appointment. Day of the tech was on time, very polite and professional and did a great job. No seams visible, looks fantastic."

"We were thrilled with the work they did refinishing our 80-year-old floors. They look just beatiful! The team also took great pains to keep dust to a minimum, selaing off other rooms and air vents, etc. They came when they said they would and actually finished a head of schedule. When a problem with the power came up, Mike was very resourceful in getting it fixed. Would highly recommend."

"I couldn’t be happier with the team that installed my kitchen floors! From start to finish, they were professional, kind, and incredibly polite. They took great care in their work, paying attention to every detail, and made sure to clean up thoroughly afterward. It’s rare to find such a hardworking and respectful crew, and I truly appreciate their dedication. My floors look absolutely amazing, and I would highly recommend them to anyone looking for quality workmanship. Thank you for a job well done!"

"very well, done as expected, happy with results"

"Yes, truly is dust free but the experience of working with them is even better than how clean they are. Everything working with Jerry went exactly as one should be able to expect from this class of professional service provider. However, he was the only one out of several top Angie's List rated companies that not only showed up on time to provide a quote but explained how he would handle the job from start to finish. The other guys really didn't want to tear out and haul away the carpet or even provide a selection of trim and flooring from which to choose. They gave a list of several stores to order the materials from with the amount of materials required. They also were going to cap the stairs instead of removing the treads if they found they weren't already oak underneath. However Jerry's quote was almost the same price but he would handle everything. Ultimately it turned out to be cheaper as once the carpet was removed it was discovered the stairs were oak and in good enough condition to easily refinish. Everything went swimmingly and our floors are absolutely stunning. High points: - I didn't have to lift a finger. (one would think that's normal since I'm the customer and not the flooring company, but apparently the other companies felt that wasn't the case.) - Arrived on time to provide quote. Quote itemized with exact cost. Explained that only if the subfloor turned out to be problematic could the cost change and we would be made aware. - Provided complete catalog to select everything from. Helped with selection by showing examples of designs and sizes in similar layouts. - Arrived on the start date when he said they would and finished the day he said they would too. - Clean, clean, clean. Exceptionally clean - Floors are absolutely gorgeous and meticulously installed. - Custom banister and newell work looks beautiful and rock solid. - Honest, called to let me know I saved money when he pulled the carpet up on the stairs to discover they were in good shape. The quote had included replacement. - Hauled all the carpet and trash away. Would absolutely use again and plan to for the remaining rooms."

"I had an excellent experience working with M Craft. He is highly professional, responsible, and diligent throughout the entire project. I needed a full flooring replacement in my newly purchased condo, which involved removing old carpet, installing multiple sublayers, and laying down the final hardwood surface. The quality of his work exceeded my expectations, and I’m extremely happy with the results. I would highly recommend his services to anyone looking for top-notch flooring work."