Get matched with top swamp cooler service or repairers in Greenwood, IN

"Originally I called for a diagnostic of my AC unit, which was doing a terrible job cooling my house. Nikita did the diagnostic-turns out the coolant was leaking, a coil needed to be replaced, and not to mention the thing was from the 1990's. We decided to replace and upgrade it, as well as our furnace, since we froze last winter (turns out it was badly rusted on the inside and emitting CO into the house, which NO ONE found last winter (had it looked at by 4 different people and everyone said there was nothing wrong except that the BTU's were too small for the size of the house). Roy was so awesome, because even though they couldn't schedule us for the next 3 weeks, he made sure we stayed cool-he filled up the coolant and came over to the house a couple times when the AC stopped working. I will be keeping him as our heating and cooling guy!"

"Love this company! My service tech today was Brad Groves. He was courteous, friendly and very professional. He even took the time to show me the photos taken of the interior components of our unit. There is a reason Dugan Air recieves such high ratings from their customers...they earn them. The maintenance services are affordable and I would highly recommend giving them a try."

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"We have used Irish Air for years and recommend Jim to everyone we know.  His service is A+!!!  He is responsive to a fault and unlike other companies, looks for solutions that will save you money rather than immediately suggesting you purchase a new system.  He is honorable, knowledgeable and incredibly trustworthy.  He runs a debt free company, with 6 or so trucks, and teaches his employees to service their clients in the same respectable way that he does.  Jim has become more than an HVAC guy to our family - he is a friend.
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"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"I had Steve come out to give me a second opinion after another company told me I needed to replace my furnace. Steve diagnosed and fixed the issue with the furnace within 30 minutes and the repair was minimal."

"Great service, timely and diagnosed perfectly. Came back with parts quickly and made the fixes. Very good service provider and will definitely use again."

"Upon arrival the problem was quickly identified. Brett quickly explained what part was needed and installed it. Ignitor was clearly beyond repair and broken. No elaborate fix or tests needed."

"We are on a service agreement with them. We are not the original owners of our home. We purchased the home in October of 2013. In March of that year, the previous owner installed an entirely new HVAC system, about $20,000 worth. There are 2 heat pumps and 2 furnaces. It's a hybrid system, so it will either run on electric or gas, depending on exterior temperatures. RT Moore was the installer. While we were not required to go with them on servicing, they are familiar with the system. They are the installers and it's a Carrier brand. So we are inclined to go forward with them and we are on a service agreement. We've had them since we moved here almost 3 years to the day. 



Our agreement is they do a twice a year inspection and cleaning and everything. In the fall it focuses on the heating. Then we'll have them in May. I haven't scheduled the service yet but usually within a week or so of the call, they'll be here. That one will focus on the cooling. 



We've been very pleased with their punctuality, professionalism and the quality of the work."