
Serving Grosse Pointe, MI and surrounding areas
In business since 1982
Emergency services offered
"Evaluated two companies to do the work. Obtained names of these firms from Angie's List. Both ' A Cheaper Chimney Sweeper' and the other firm came to my home to evaluate situation and quoted a price to stop the leaking. Though the other firm seemed a little more polished felt more comfortable with Lee, the owner.
Work began promptly on the day we agreed upon (March 2014). Lee accompanied the two fellows that did the work. Kevin and Al. Kevin being the lead person. Nice guy.
Unfortunately, despite a valiant effort in digging down around the outside basement wall (in muddy conditions) the basement continued to leak. My recollection was that Lee and Kevin said it wouldn't and if it did, call them.
I did and Lee & Kevin returned to inspect the situation. A new date was established (Sept. 2014). Kevin returned, we agreed upon a little more money to make it right'. Once again, a valiant effort by both Kevin and his assistant, Al. This time I even permitted them to remove a shrub near the porch so they could really have access to the exterior basement wall. Unfortunately, the basement leak continued. We attempted to establish a 'return' date. Kevin kept making dates to return but was never able to keep the appointments. Later he and I managed to connect on the phone and he expressed his sincere desire to stop the leak for me.
Finally, had a 'text message' conversation with Kevin (think it was a text message). In that conversation Kevin indicated it was beginning to get cold out and the tar they use would work better if we waited until the warmer weather (Spring '15). Sure hope I hear from them soon! The spring thaw is about to begin and I'm getting really concerned as I know this is when the leaking begins! They really seem like honorable guys; it's just that the problem still isn't fixed. Once it is I'll be happy to revise my 'Ratings' of 'A Cheaper Chimney Sweeper'. Was hard to do at this time as I feel as though 'I'm in limbo.'
Hey, Lee. I had more work I wanted you to quote on. Would actually like to pursue that other work as I know your going to take care of the 'leaking porch' situation.
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