Get matched with top swamp cooler service or repairers in Hillsborough, NJ

"Angie’s list has Valairco listed as #1 in my area for home HVAC and my 30 year old York R-22 central ac has been leaking for a while. I had Valairco give me a quote to replace the air handler, and the outside compressor, condenser unit with a new unit that uses the new R410a Freon. The estimate seemed a bit high but I was surprised that I wasn’t offered any refund for whatever R-22 they reclaimed from my old system. I started entertaining other quotes when I received an e-mail from Valairco. I responded and explained my disappointment for not being offered something for the reclaimed R-22. I got a phone call shortly after that and was told if I could have it installed the following Friday they would reduce the price by $250.00. I agreed to have them install it. The day prior to installation a plumbing supply truck arrives in front of my home. The driver unloads all the parts for the job in the pouring down rain. I thought it was odd not to alert me since some items would not be helped by a good soaking. I put those inside. It turned out that the plumbing supply delivered a day earlier than instructed. The installers arrived on 7:00 am on Friday. They started disassembling the old system. Two more men from Valairco arrived. It was decided that it was easiest to remove the attic ladder to make room to lift the new air handler into place. As soon as it was up the two additional guys left and for the next 9 1/2 hours the two installers worked in the attic and outdoors to finish the installation. Overall I am pleased with the competence of the installers. I am also pleased with how well they cleaned everything up after they were finished. The new raceway looks better and the thermostat has Automatic Changeover and Adaptive Intelligent Recovery which are nice features. They also do the first year preventative maintenance at no additional cost. The price was exactly what they had quoted. No taxes or hidden costs were added. I was not pleased with a few things. Valairco is poor at communicating. I was told that it would be a two day install at time of quote but they completed it in one marathon day. The installers changed the orientation of the air handler to make it easier to service. It isn’t an issue but it would have been nice to be asked. What if I wanted it that way for storage? My attic ladder was reinstalled with 5 bolts when it is drilled for 6. Maybe one was missing before they started or maybe they lost one. Either way they left it with 5 and did not tell me. The installers relocated the hole where the lines exit the attic through the soffit and patched the unused area with a piece of galvanized steel because they didn’t have any white aluminum on their truck. Not only did it look bad but when you screw unlike metals together you start a corrosive process. I’ was not looking forward to seeing rust stains running down the side of my house. The attic routing of the copper and electric lines are hanging in midair and looks sloppy and amateur. Only one clamp holds it to a joist and it only has one screw. The rest of it hangs 6” below the joists for no reason and creates an unnecessary obstacle. Valairco did not know that I was displeased right away. After reading my initial review here, Richard Valenti, Valairco founder, personally calls me. I did not realize that they normally do their follow up a month after completion, in order to give the customer time to use the unit under a number of weather conditions. He sent Kevin back with the installers to make me happy. They fixed the soffit with a new piece of aluminum. They put anew bolt in the attic ladder. They put a strap hanger on the lines. Kevin offered to come back after cooling season to replace the lines if I am still not happy with them. I asked him if he would have done the installation the way his installers did and if he found the installation satisfactory. Kevin did not answer. It was obvious they returned to satisfy me whether my expectations were valid or not. I am pleased that they returned and I can say that customer satisfaction is important to them."

"They were really good. They trustworthy, dependable provides excellent service, punctual, on time and considerate. I recommend them highly. Their prices were fair and they were quick."

"After previously using Rob a year ago had him come to set up a new slop sink in the laundry room.  I had the existing pipes cut to add a hot and cold water line and a drain into the pipes being used for the washing machine.  The job was completed to my expectations.   Very happy with the service and will continue to use and recommend to others."

"Services Smoothly, courteously & professionally done! Andrew walked me through what he was doing with clear explanations. I would not hesitate calling Andrew back should I need further service. I am also considering doing contract for both air & heat check ups."

"Air conditioning repair. Tim was a very knowledgeable service technician and he was able to advise on how to best approach my air conditioning issue. Explained everything thoroughly. Polite and respectful!"

"It was adequate service.  However after the install, we had a puddle of water under our unit.  I did have them come back and finish their work."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Unfortunately my unit was on its last legs. Their efforts only extended its life a few more weeks. It was too expensive to repair."

"Heater was making a knocking sound and of course it was the holiday season. Braido came out right away and found a fan part needed replacement. The parts vendor was closed but they came out the next available day and had everything running smooth."

"A couple of problems were encountered and quickly resolved. One of the sleeves was in bad shape and they replaced the grill without additional charge. They vacuumed the areas after finishing up. All the trash from the packaging was carried away by the crew. Very prompt and satisfactory service.
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