Get matched with top central humidifier installers and replacers in Hockley, TX

"Hila was great going through this process! Installers were professional. I would definitely use their company again."

"Excellent service from John Moore! This review goes across the board to capture all those involved from the initial call for service to the final step of installation/replacement. We’ve used John Moore Services for several things in the past three months and once again they did not disappoint. Great customer service, pricing, speed and efficiency in installation! Highly recommend!!"

When it comes to heating and cooling issues, we're who your neighbors call. Call us today to schedule your service!

"Great, prompt service. Even helped me with replacing range light. Would definitely use again."

"Appointment 1: they got held up on a previous job and didn't make the appointment I called and rescheduled for Appointment 2: they arrived on time, determined it was a simple fix (replace capacitor), executed the fix. Within 2 days, we realized the A/C was still not working correctly Appointment 3: Came out, determined that a new compressor was needed. Compressor was under warranty. They said that they could get the part and would call us back "ASAP" to schedule repair. they never called back. I called, talked to the owner and heard the office person in the back say "I was going to call her this morning" - so he said they'd be calling me, they didn't call back. I called that afternoon (Friday), and she said "we can't do anything now, it's too late on a Friday" - at this point we'd gone another week without A/C. Scheduled appointment for Tuesday. Appointment 4: They call and say they got the wrong part, can't get back to get the right part in time. Rescheduled AGAIN for the following day. Appointment 5: They show up on time, fix the unit. Original quote was a $$$$$, but after discussion, they reduced the charge to something more reasonable. We can now get the A/C to run so it's better than it was, but it is STILL flipping the breakers (which it never used to do), at this point they say it's not the A/C unit, it's an electrician issue. I think that technically these guys know how to fix an A/C issue, but their attention to detail (ordering the right part) and reliability on appointments could use some improvement."

"They said they ran out of hot water and left my carpet smelling very bad. I had paid them $364 which was to include deodorizer to shampoo 5 rooms, a hallway and 11 steps. They told me that the bad odor would go away after about a day or two. There were no heavily soiled areas or stains. They did come back on redo, but on return trip, they sprayed the bacterial spray but did not re-shampoo the carpet first."

"technician came out within the time stated. no freon was offered although it was part of the package to which i paid. i was told that the aged unit needed to be replaced. as well, i was informed that the freon was very expensive for the unit and the levels were far too low to make a difference. he left work needed invoice and stated a representative would be contacting me in the next few days with an estimate for a new system. several weeks passed with no follow-up from the company. when i reached out for the estimate that should have been prepared, i was told there was not enough data to make a determination. a new home visit would be required. the owner worked me into his Saturday schedule. the estimate was very high, even for a Trane system. i do appreciate that he called back after our visit to verify if i wanted to move forward. based on his attention, i felt much better about the previous interaction with the company. nevertheless, this is my review."

"They did a great job. Our house smells and feels so much cleaner. We had some water damage and needed our roof replaced so a lot of water in the house. So glad we got this done. We immediately noticed a difference."

"I called several companies on New Year's Day and they had no service today or their fee to just show up was $400 without repairs. I was housing 3 flood victims of which 2 were recovering from recent serious surgeries and in electric hospital beds that were not working. I was told by 2 companies that the first available appointment would be Thursday the 4th. I called OnTime and explained my situation and their service man, Carlos, was here within an hour. He first checked the main box because one breaker would not come on then checked every outlet in the 4 areas of the house without service until he found the problem which was a GFI outlet & transformer located outside on the front wall of the house. He found the transformer had blown and fried everything in that outlet and cut off all service connected in that line. It took a while to find the problem but he was persistent until he found the source and replaced both the GFI plug and transformer, He then rechecked to be sure all other areas that were off were now working. Carlos was very professional, polite, and explained what had happened. Another company had previously done work for me and installed a new larger electrical box. At that time they had told me they were installing a "whole house surge protector" and Carlos showed me that I did not have any whole house surge protector and that what they had claimed to be a surge protector was no such thing. I was not happy to discover that for 3 years I had thought I had something and did not. Carlos will return next week and install a surge protector to cover the entire house. I am very pleased with the work done today. I am not so pleased with the price, however, the holiday charge was half of what the other companies I had called were charging and I got prompt efficient service that was badly needed under the circumstances. My house guests now have operating hospital beds again and that was a definite priority. We also now have internet and cable which would have been difficult to go without for 4 days."

"Very well.  I have an old unit that is probably close to going out completely.  I called Chris on a Thursday, after 7:00 PM and coming home to an A/C unit that was blowing hot air.  I found Cucco's through another provider search company but I am glad I found him.  Other providers I have used in the past when I had a home warranty were not nearly as attentive, responsive, willing to answer to answer my questions, or as courteous - in fact, some of them were just down right rude! That was not the case with Chris. He went out of his way to explain his process and assure me that he was doing everything possible to ensure my A/C unit was being repaired to the best of his ability.  He even explained how my unit is not up to code, what it will take to get it up to code, and how to avoid costly repairs in the future. I will definitely call Chris again when the time comes to replace my unit and bring it up to code!
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