Get matched with top swamp cooler service or repairers in Holliston, MA

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"Service was prompt and professional. Tech Guy Cilluffo was friendly, knowledgeable and was able to repair the problem quickly by replacing the voltage regulator. Cost for this particular repair seemed a bit high, but was probably in line with what other large providers would charge. Would definitely consider them again for service in the future."

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"My service went very well. I had my AC condensers cleaned and AC checked. This was my first time using this company as my previous business closed. I was pleased with the professionalism and knowledge of the workers. They patiently answered my questions and explained everything to my understanding. The owner spoke with me before, during, and after the service was completed to see that I was satisfied. Overall I was impressed and plan to continue business with them. Job well done!"

"Very pleased with his service. He was competent and capable."

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

"Replied quickly, had lowest quoted price (significantly lower than my other quotes), did a really nice Roth tank installation in a tough spot, did NOT price gouge me for some extra piping that was needed, on time, cleaned up after work was completed. Solid A rating from me, I would recommend his services if your in need of an oil tank replacement or upgrade."

"I have been a homeowner for almost 20 years. I have delt with MANY tradesmen in most areas of building , home improvement, and maintenance over the years. This company is by far the best not only in their industry but across all trades..... Start to finish. The office staff is top notch .... Knowledgable, caring, and understanding... They did everything possible to educate me and guide me to make the right decisions to the repair work we needed done. The work was completed on time by professionals in their craft and trade. We are beyond satisfied from start to finish and I would highly recommend them for chimney cleaning, repair, new construction or any project. We plan to them in the near future to install a pellet stove."

"Peter did a great job installing a new water heater.  He was professional and courteous, completed the work quickly and efficiently, and left the area cleaner than when he found it.  He charged exactly what he estimated and took care of a couple additional odds and ends at no additional cost.  I would hire him again and recommend him without hesitation.
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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."