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"The process started out well. Annette Hale's representative came out and appeared knowledgeable about HVAC unit replacement. Our choices were limited because I specified we wanted a Carrier-brand replacement if available. It was. We chose the higher SEER rated unit and the salesman told us it had a lifetime warranty on the heat exchanger. Oddly, he did not include those words on the estimate even though there was a place for it. The work started two weeks later. I was phenomenally impressed with the fellas' work ethic and general workmanship on my project. They happily answered my general questions and the entire installation looked great. Kudos to them on a job well done. In preparation of paying the bill, I looked through the paperwork the fellas were going to leave and could not find a mention of what the heat exchanger's warranty was. The fellas could not either. The salesman was called and he ended up being just plain unprofessional when he could not provide the information. I hung up on him and decided to not pay the bill until the heat exchanger issue was resolved. The next morning my wife drove to Annette Hale's business, and the Service Manager easily showed proof of a lifetime warranty before the bill was paid in full. We are very happy with the new unit's performance, and hope to count on Annette Hale's business when/if needed."

"Look no further! This guy outbid all the previous 4 HVAC companies that gave us ridiculous prices from ($20000 to 4000 for the same project!) and did an excellent job! He provided us 3 price options for the job, was quick and professional. We are very pleased with the quality, customer service and a whole turn around was just great. I highly recommend Hunter and Kingdom Mechanical for all your HVAC projects!"

"Aire Serve came out, determined that I needed to replace an old unit. The unit was ordered and installed in a timely manner. Very professional service."

"Very informative and gave us several options to choose depending on our budget and repairs needed."

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On Monday morning, I found that the A/C was no longer working upstairs. I had to turn off the power, because it seemed to be stuck in heat mode. I filled out an online form with my home warranty company, and I got an e-mail response saying that Alabama Comfort Experts would be contacting me. They called a short while later, and my appointment was set for between 11 AM and 1 PM. I received an e-mail just after 10 AM saying that they were on the way. The technician arrived by 10:30 AM, and he had the problem diagnosed quickly. The thermostat appeared to be working (changing modes, etc.), but it was no longer controlling the unit. He confirmed by pulling the thermostat and testing with the wiring directly. He did not have a thermostat like mine on the truck, but he went straight to the parts house, and had one back and installed in less than an hour. My only charge was the trade call fee on the home warranty. If there was an A+++ for punctuality, I would have given it to Alabama Comfort Experts, and I would definitely call them again for any HVAC work that I need to have done.

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"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"did a great job in replacing our entire duct system in a crawlspace, thoroughly cleaned the coils, and hauled away all debris."

"Overall, we were very satisfied with the knowledge and quality of work that Covenant LLC provided. We had Covenant LLC install a radon mitigation system for our basement. Initially my husband and I met with David for the estimate and consultation. David spent the time to explain how radon can get into the basement, what the system would look like, and how he was going to make sure it was working. After meeting with David at Covenant, we met with a competitor who were definitely not as knowledgeable, were not going to seal any of the cracks or holes in the foundation or even follow industry standard by venting through the roof of the house. The day of install the crew was personable and professional and if they had any questions, they asked. The 3" pipe that Covenant had to install to run through a closet and into the attic. In order to do this, they had to drill through the porcelain title floors and run through 3 shelves. They spent extra time to jig-saw cut the shelves around the pipes and they took special care not to crack any of the porcelain tiles and when finished it looked like it was built with the house. After completion, Covenant came back and tested the radon levels which were reduced to below their guarantee, which itself is orders of magnitude below the EPA limit. We were probably not the easiest clients to work with as we had Covenant move the roof penetration several times until the noise was completely unnoticeable. David was always polite and professional and he wouldn't be satisfied with the job until we were satisfied. We highly recommend Covenant Air to anyone who is considering these services."

"mixed reviews.  I didn't read the fine print so the purchase only covered 8 vents.  Well I had 18 vents.  So that was an extra $200.  They told me about it and I originally was not going to have them all done but they said if the other vents were blocked then doing the 8 would be ineffective. 

I went back and looked at the fine print.  It should include that 8 vents is about the size of a small apartment.  I have a 3 BR 1 floor house.  I would not have purchased had I realized at the time how much it would end up being.  

But they were prompt, courteous, explained everything well.  If I wanted to spend that type of money i would hire them again.

i would give them an A but the angies list posting that the company drafted an F."

"The whole experience was smooth sailing from the start. Unit wasn’t cooling the house down at all so we reached out to DJ and he responded to our problem quickly. It only took him a few minutes to figure out the problem and then when it came to fixing it, our house was cooling down in no time. He is the only person I’m having work on my air unit from now on."