Get matched with top heat pump repair or service pros in Independence, KY

"I completely changed my heating and air system to an air source heat pump, mini split system. It was a complex job executed magnificently by Nick and his team."

"I have been requesting Jason Conrad from One Hour Heating and Air to do semi annual heating or air services for over 6 years, and he has always exceeded my expectations! Jason is very knowledgeable and experienced, he is also very careful and thorough, he explains very well on what he finds and gives his thoughts and honest recommendations. On top of that, he cleans up behind himself! It is always a pleasure to have Jason come for services!"

"Dalton from Dauenhaur plumbing was excellent. Customer service interactions were great. Overall good experience at a good price (in my opinion)."

"Would recommend Apollo , the plumber's and customer service was good. The prices are good. Thank you Apollo for thier service in working on drain."

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"My plumbing is usually done by Flow Rite. It went very well."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Very expensive service... I was charged 210 dollars for 5-minute reprogramming of my new ecobee4 thermostat. I requested a technician to come to check my Air conditioner as my electric bill was higher compared to the last year.. he found nothing wrong with the system. I suggested to him that it might be the newly installed ecobee4 thermostat. He checked the wiring was good. He found out that it's set up to auxiliary heat as primary and reprogrammed it and charged me 210 dollars without letting me know it will be that expensive prior to the reprogramming... Imagine, 5-minute setup of the thermostat and they charge you 210 dollars.. I will never recommend them to anyone"

Green Force is an energy conservation and renewable energy company that provides cost effective solutions to improve the efficiency of buildings and their energy consumption. Green Force pursues daily the most cutting edge products with the goal of showing their customers a speedy return on investment. Green Force is committed to the social responsibility of reducing global pollution with alternative energy applications.

"Ronnie was very knowledgeable about our A/C system. He was able to diagnose the problem within minutes of arriving. Ronnie gave us several options on repairing or replacing our unit. No high pressure just facts. We will definitely use him again. Polite and very helpful"