Get matched with top swamp cooler service or repairers in Jones, OK

"Everyone was courteous and helpful. The service was done as expected for a reasonable price. Payment was simple. I was also provided suggestions for improvements that can be made, but did not pressure a sale at all. I'm very pleased with my experience."

"The estimate and scheduling went great, install seemed OK, until I was told my electric line going to unit had no power. Installer said he'd checked a breaker that was off by turning it on but nothing happened so he turned it back off. I assumed (like an idiot, without confirming for myself) that this was the breaker to my hot tub which is not in use. Called an electrician out next day and paid $175 to be told my breaker was off. Never felt so stupid. Flipped breaker on and since it was evening and I do not live in the house because it's being renovated, set unit on "cool only" mode and left. When I returned next day it was 97 degrees in the house. The high outside was around 70. I called first thing Monday morning and they got someone out by noon to fix it. This gentleman was great- polite and competent. He rewired everything and fixed some other things that had been done wrong. It has worked fine since. So, there was an initial screw up, but they were courteous and quick to repair it. Their customer service has been great. I'd use them again, tho I'd request to not have the same crew that installed this system. My house is old and a bit unusual, so maybe it was just something those guys hadn't run into before."

"Service technician was prompt and courteous and fixes the unit in less than 30 minutes. He also explained how I could fix it in the future."

"Great. They were very fast and punctual. Fixed the problem quickly. Very fair price to replace a AC compaciator for $170 and they checked/cleaned the system as well. I would recommend anyone in the Newalla area to use this company."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"The water heater was working intermittently and the tech troubleshooter the issue correctly, order parts for warranty service and resolved issue when parts arrived in a timely manner. Will used them for all plumbing and hvac issues in the future! Excellent service!"

"Charlie was wonderful in troubleshooting our issue. Although the issue wasn't able to be fixed straight away due to parts having to be ordered, he provided a temporary solution that was satisfactory until parts arrived. With temperatures below 30, he was a life savior. He also helped us on the same-day appointment on a Saturday. The best part of this experience, was Charlie also solved other issues that he had noticed with the moisture senors, which saved a potential problem with the AC come summer. Oh, he also helped improve our thermostats. All and all, very pleased with ARP Heating and Air, and would highly recommend."

"It was August and my A/C wasn’t cooling the house. I called a few other companies and either never heard back or was told that I needed a new unit. I heard from a friend that Bryant Plumbing Heating and Air was good, so I figured I’d try them. I gave them a call and they were able to make it out the same day. They were polite, professional, and experienced. They diagnosed the issue and gave me a quote, it turned out to be something fixable after all. They were able to order the parts and install them, it was fairly inexpensive compared to the cost of a new unit that I was previously told I needed. Two years later, the A/C is still going strong. I will definitely be using them in the future for all repairs/tune-ups, and plumbing. I highly recommend Bryant to anyone."

"We just purchased this house this past summer.  Even though we have had the HVAC system worked on, nobody took notice of the condition of the Aprilaire.  When my husband turned it on, water ran out of it.  It wasn't an immediate concern so we put it off until nobody could stand the dryness in the house.  I opened the unit up to see if there was a serial number and discovered that most of it appeared to be missing.  I called several places but was impressed with the response of this company.  They came and checked it out. While the one part was on the truck, when the gentleman opened it up he said we had more parts than a filter missing and the unit had cracks in the housing.  The missing part was not normally needed so it had to be ordered.  
The company called me to tell me they had ordered the part (never had anybody tell me that before).  When part came in they called me again to schedule service.  The day before they called to confirm the appointment.  The day of the repair they again called to let me know the repair person would be there in 1/2 an hour and asked if that would be alright.
Instead of replacing the whole unit for $900 I agreed to use tape on the housing.  He assured me the cracks were just cosmetic.  I agreed to that since it sits unnoticed in the basement anyway.
I was impressed by the communication and the price.
 


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This provider was assigned to me as part of my home warranty, so the service fee was a flat 75.00. I called because there was a musty odor coming from my heating unit. The tech was very helpful and detailed in his investigation. It turns out the pea trap that the heater and humidifier was draining into was dry. The tech went into the crawlspace to check out the pipes. He hooked up a temporary fix by adding some extra piping near the drain by the heater where I could add additional water to the pea trap. The real fix would need to be done by a plumber.

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