Get matched with top heat pump repair or service pros in Kearneysville, WV

"We bought a new construction and McCrea installed the HVAC. Home inspection identified the heat pump was not working in Oct. 2020. McCrea identified it was due to leaking refrigerants and promise fixed the issue. Our electric bill was extremely high the following two months and the heat pump was not cooling in Spring 2021. McCrea sent technician and again repaired the system. Bought their maintenance plan. We had 4+ repairs plus regular tune up in the past two years. Last week the heat pump stopped cooling again. We are out of labor warranty and charge us with $89 diagnostic cost after membership discount. It took three days for them to send someone to check while we suffering 90F in our house. They identified the compressor dead and need replacement. They charge $1900 for labor after membership discount. Most likely cause of the compressor failure is "suicide" with assistance. Low refrigerant at beginning and over change in later repairs likely contributed the short life."

"Customer service was excellent. A very nice and pleasant receptionist took time to talk to me and not act hurried. She was understanding about lack of money living off only SS#. She sent out Charles and Joe. Very nice and professional. The problem took some time to find, but they were patient and professional. They found the issue, a burned out capacitor. They had a spare and installed it. They gave recommendations for the future. The bill was less than what was stated. I can't say enough good about this company. Highly recommend Aerotherm HVAC from Falling Waters, W.Va. Thanks for Blessing us, don and benji"

"very professional "

"Prince my technician was prompt and started work immediately. He told me what he planned to do and kept me informed of his progress. Thank you for great customer service for my water heater"

"Thank so much My ac unit got fixed right away and the technician arrived same day that I called in less than 30 minutes I call arrived with everything they need to fix the problem "