Get matched with top doors installers or repairers in Kinsale, VA

"We are waiting for the installation of 4 new sliders. Today, James the "measurer" came to visit and offered a very professional manner and showed sensitivity to our concern over COVID-19 exposure since we are both seniors. He worked quickly, thoroughly and with a friendly manner. He measured all of the doors and explained everything as he went along. So far, this is our second contact with the company and they are a class act all the way. Can't wait for our new sliders to be custom-made and installed!!!!"

"When American Jewel installed the door I gave them A grades as I thought they did an excellent job.  But after using the door for a few weeks I noticed the dead bolt didn't close completely, but only about 2/3, and also noticed the screen door was no longer aligned properly, so although it closed and looked right, the door was slightly off and it would no longer lock.  I called American Jewel and they scheduled the installer to return and make the minor corrections.  The installer did not show up.  When I called American Jewel again, they did not return my calls. I complained to Angie's List, and via their complaint resolution process American Jewel contacted me.  They were very apologetic and attributed it to a mix up, accepted responsibility and sent the installer to my home to make the minor corrections.  I would use American Jewel again, despite this hiccup, as my wife and I like the door they installed, feel we received excellent value, and ultimately American Jewel followed through on the minor problems I described and corrected them all."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"The company responded to my request for a quote on the same day and performed the job the following day.  Courteous crew performed the job and cleaned up nicely."

"Kenny Ferguson is very responsive to customer requests. He communicates well to the customer and to his men. Fernado and Mike were very careful in their work and aimed to please the customer. The lights and painted ceiling looked great. They were very pleasant and yet professional in their attitude and work. They cleaned up everything when they were done. I have another job waiting for Kenny and his team to install an attic fan. I have confidence that they will do good work as they have done in the past.
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"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"All went well.  They thought they would have to order the panels, but they found they had them in the warehouse.  They were installed the next day."

"Front Main Door and two storm doors. Installation representatives were efficient, pleasant and on time. If needed, I would have them do work for me in the future."

"It went very, very well. Mr. Wayland was polite, professional and very personable. He showed great knowledge in all areas
regarding the different projects .He did an outstanding job with everything. He was very tidy and conscientious. Very reasonable
in his prices. I am now going to contract him to stain and repair my deck and build  wood siding around my chimney, I know it will
look great !"

"Mr Barry was professional at all times this company is knowledgeable of what can be done by city side. They in fact had to go with me to city council for approval. They appeared to be knowledgeable in speaking to the council. Project was approved and all inspection were done complete and finalized. My family is enjoying the additional space."