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"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"We've used Atlantic Heating and Air Conditioning for over 10 years for regular air conditioning maintenance/service and repairs. They also do service/repairs for our heating system. Recently, they provided valuable advice that allowed us to fix a thermostat malfunction on our own, saving us cost of a visit. We've always been satisfied with this company - visits were easy to schedule, staff were knowledgeable, work performed was well done."

"Came out the same day and did the repair efficiently and professionally. Technician was very knowledgeable and friendly. No complaints."

"My daughters wall hung Combi unit would not provide hot water for domestic or heating. Ross and Kevin made 4 separate visits to install parts (during Corona) supplied by manufacturer to get them heat and hot water. They were not familiar with this particular manufacturer but stayed with the project till fixed. Thank You to URBAN"

"Eddie was very friendly and informative. He actually showed up 2 days earlier than planned. He was very honest and explained why my ac did not seem to be cooling, he did not try to do unnecessary repairs. He also answered a ton of questions I had that were not even related to the issue he was here for!! I would definitely recommend his company to anyone that needs service. He was a pleasure to have at my home and deserves a 10 â­ ï¸ â­ ï¸ review!!! Diana and Steve Dawson"

"Dan Thompson, was very thorough and accommodating with repairing my furnace. I appreciate his attention to detail and all the work of the other ARS contractors that replaced my furnace and thermostat. Will be using ARS services in the future!"

"Very pleasant and knowledgeable. Responded immediately to our HVAC repair needs. Was able to explain and walk me through the repair and what needed to be done"

Endless Energy is a trusted local HVAC and Plumbing Company servicing the majority of the state of Massachusetts with office in Marlborough, Needham, and Randolph. Specializing in Heat Pumps, Central AC, Furnaces, and Boilers, we have Master Plumbers, Electricians, and HVAC Technicians all under one roof reducing your need to find multiple contractors! We are also a Mass Save partner and can conduct your no cost Mass Save Home Energy Assessment and install any recommended insulation.\n\nWe can help you with: \n*Heating Repairs, Installation, & Service\n*AC Repairs, Installation, & Service\n*Plumbing Repairs, Installation & Service\n*Water Heater Replacement & Service\n*Indoor Air Quality Solutions\n*Ductwork & Line Set Solutions\n*Electrical Panel Upgrades and Replacement\n*Insulation \n*No Cost Home Energy Assessments\n\nA Mass Save certified contractor with an A+BBB rating. All of our skilled technicians undergo an extensive background and drug screening prior to being hired to our team!

""I recently had my HVAC system serviced, and I couldn't be more impressed. Michael McGinn was extremely knowledgeable and skilled, diagnosing and fixing the issues quickly. He explained the process clearly, provided helpful advice, and ensured everything was working perfectly before leaving. His professionalism, attention to detail, and friendly approach made the experience stress-free and reassuring. I highly recommend their services to anyone looking for reliable and expert HVAC care.""

"From scheduling to completion, everyone was very professional, knowledgeable, and a pleasure to work with. And my heating system is working much better now. Everardo and Brian have also come back to replace a toilet and re-pipe basement sump pumps that were not up to code. Highly recommended!!"