Get matched with top swamp cooler installers and replacers in Lakewood, NJ

"The line was in the rafters of a high ceiling of the cellar. It led to an outside gas line (for a gas grill hookup) that was capped off at the house. I wanted to replace the valve rather than cap it off. This was a two man job of a plumber, Rob and his assistant. Rob had to get into the window well and work above his head in a very cramped space. This was complicated by having a large porcelain washtub directly under neath it, blocking access. Rob was extremely careful when climbing to get to the valve. They put down a plastic sheet to protect my washer and the sink, and used their ladder to get over to the wall and window well. Rob cut out the valve and put in a new one that is easy to open and close. He had his assistant check the position of the outside outlet as he worked until he adjusted it so the outside outlet was not turned askew. Btw It was raining and his assistant noticed mud on his boots, and asked for a paper towel when we got in the house...he used it to wipe up his footprints from the mud from his shoes as he walked... Rob checked for leaks and found none. They took any of the debris with them, and left everywhere they were spotless. Also, their last job was running longer than anticipated, and they called to let me know even though at least 30 minutes before. It was only about 15 minutes. Well mannered and professional...Could not have been better!
"

"After two weeks of trying to diagnose the problem with my heating system, it was determined that I needed to replace the system. Although this was not the answer that I was looking for, it was the right answer and decision. From the technicians who determined a replacement was needed, to Phil Grego who coordinated the replacement installation, to Miguel and his coworker who worked quickly to replace the system, it was a flawless coordinated effort to restore a working heating system in my house. All representatives from Arctic Air were respectful and informative. An extra shout out to Phil who was able to get me on the installation schedule quickly."

"Tech came on time. Explained us the part he replaced. We are planning to call him for AC in summer."

"I had Indoor Air install a central AC unit and furnace at our rental property and a central AC unit at our residence in early 2016. First, I'm a bit obsessive about research and price quotes and spent many hours sitting with salespeople and getting quotes from seven different local providers: two small-scale, two mid-size and three large companies. The closest local competitor by staffing seemed to be Princeton Air. Indoor Air had such positive reviews on Angie's List, Yelp and Google that I asked Dennis how he was gaming the system, and he claimed that they had no dedicated staff for optimizing online reviews. The salesman for Princeton Air, by contrast, told me they hired someone in 2015 to manage their online presence, after I asked him why their negative reviews seemed to end about six months earlier, with significant negative reviews before. Indoor Air beat Princeton Air's prices by a surprisingly large margin, and five other vendors' pricing by a lesser but still significant amount, right off the bat, and after some back and forth negotiating (I'm very aggressive on price.), he came within 5% of the lowest bid, which was an individual installer with no support staff. I've been surprised by the following: 1) The women who answer the phone always remember who I am and are genuinely friendly and helpful. 2) The service people came out within two hours after I accidentally put a box on a pipe in the attic that drains the water from the AC unit, such that water started dripping through the ceiling. I was mad as **** at them and quite obnoxious, thinking this was their installation fault; they remained patient and professional; and after the tech guy showed me the box on the pipe, he very patiently explained how he'd remedy things at no charge, even as the steam continued to rise from my ears as I argued with him, and then he took care of it immediately, which made me a bit sheepish. 3) Yesterday, a tech came out to my house to look at a problem with a hot water heater that they didn't even install, fixed the problem and didn't charge me for it. (He had been out earlier for annual maintenance of the AC unit and was still in the area.) I tend to be skeptical about tradespeople until proven wrong, but Indoor Air consistently makes me trust their judgement, pricing and professionalism. They've done a couple of other little things for me like replace a thermostat, which required significant rewiring, and their pricing and professionalism in going the second mile without additional charges has been very impressive."

"Repairman, Andrew, came and located the problem. The ignitor had burned out, so the burners would not light. Andrew did not have the part in his truck but was able to fit in a used part from another furnace to give me heat until he got the other part. I got a call the next day and scheduled a time to put in the exact part. Again, repairman was within the stated time window. Heat working well."

"The second attempt was on time and installation was smooth and quick. My bedroom was saved from the hottest and muggiest days of the summer.
I am writing this to amend the previous review which was late and then encountered problems with my building.
Coary made it right.
Thank you.
"

"Completely Satisfied, will use again !! The technician Thomas was very friendly and professional. He took pictures of my dryer vent before the job started and after the job had been completed. Thomas explained each step along the way and thoroughly cleaned up when the work had been completed. I am very pleased and highly recommend Green Ductors."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"It went very well! The crew was fast, hard working and respectful. They got everything put in smoothly and installed a NEST thermostat we had purchased on our own. It couldn't have been easy as the unit was in the attic and the only way up there is a pulldown ladder. They even took the time to inspect the HVAC we had installed during the pandemic by a different company that we had concerns about. They identified issues, talked to us about it and then fixed whatever they could. Bob also identified insulation issues with our attic which was causing us to lose heat in the winter and cool air in the summer. We are planning on have them return to take care of it."

"Excellent work. Neat and careful. Friendly. But never finished job after being paid. Was supposed to label breaker switches. Cancelled or did not show after repeated promises. Very disappointed. Maybe overworked."