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"Failed to bring and install a second thermostat. Did not replace the old thermostat shown in photo as outlined."

"WENT VERY WELL. WE'VE USED SHOALS COMFORT SOLUTIONS MANY TIMES. LAST TIME WE NEEDED SEVERAL NEW COMPRESSORS. THEY DID AN EXCELLENT JOB FOR US. WE'RE IN THE MULTI-FAMILY BUSINESS & HAVE EMERGENCY SITUATIONS FROM TIME TO TIME. A BIG THANKS TO SHOALS COMFORT SOLUTIONS! SOUTHERN SHORES PROPERTIES"

"Mr. Moreno was a consummate professional. He showed up on time, fixed the problem quickly, and has made himself available for additional help anytime we have reached out to him. I would happily recommend him and his service to anyone who has HVAC problems!"

"Eagle Pro Heating and Cooling is a Christian based HVAC company located in Northern Alabama with locations in Muscle Shoals, Hartselle, Haleyville and coming soon Huntsville/Madison AL. Founded in 2020, Eagle Pro Heating and Cooling was created to fill the need for exceptional customer service in the HVAC industry.\n\nWe pride ourselves on the culture we have created that implements our values of faith, family, and fun while providing professional and expert level HVAC services.\n\nOur customers will be able to feel this differentiator when interacting with any of our team members. Call us today and let us be the last HVAC company you will ever need!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Home Comfort was built to give high quality service at a reasonable rate. We strive to be the best in the industry while giving the best customer service and detailed reports about what is wrong and what it will take to fix the problem. Home Comfort services the West Tennessee and Northern Mississippi area. We understand that systems will go out at the most inconvenient time and that's why we offer 24/7 emergency service just for those occasions. Home Comfort services all makes and brands. Your Comfort is our Top Priority.

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"It went fine. I had to call them back because something came loose in the connection after the first time. But they came back and took care of it. They came right away, but they had to come back. They did the cleaning, and there was no charge. I had them replace something as well while they were there and they didn’t do that right, and they had to come back. But they were fine; they did what they promised to do. It was nothing great but nothing bad."

My name is Trevor, and my wife is Tiffany. Our business is owner operated and insured. We offer residential plumbing services, fencing, professional house cleaning, decking, HVAC services, etc.

"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."