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I recently purchased an HVAC diagnostic service from Purl's Sheet Metal & Air Conditioning.

My tenant in Clovis, CA notified me that his PG&E bill was an excessive $500 a month and he thought something might be  wrong with the HVAC System.  Consequently, I contacted Purl's Air Conditioning and purchased the HVAC Diagnostic Service.  The Diagnostic Service report recommended replacing the HVAC System or compressor.    

I have been a Landlord for more than 40 years and I have always made it a practice of getting two or three bids for any major repairs, whether it's for my own home or one of my rentals.  When one of the A/C Contractors inspected the HVAC system in the Clovis rental, he indicated to me that the major reason for the heat loss was due the following: "The return was completely disconnected and a 7" supply collar was disconnected and just blowing in the attic...".  I spoke with a local A/C Contractor that recently installed a new HVAC System in my home and he said the diagnostic service would have detected the duct problem on my rental unit. 

The main reason I only gave a "C" rating for the HVAC Diagnostic Service was due to the technician's failure to report the above described duct problem to me.

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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"They did very well. I told the dispatcher that I had a big house and it was 5500 square feet and that would take a long time to clean and I guess she didn't hear me or disregarded it or whatever, they thought they could do it in an hour and a half and they couldn't. It took a good 3 to 4 hours to do the work and they did the work but there was some confusion there."

"Finally an honest Solar company!! I went through several companies trying to get quotes for one of my properties, either they were ridiculously expensive or they didn't return my calls. A friend of mine referred me to Mega Sun and I have to say I am very pleased. Within a couple days from the initial phone call I already had an estimate and once i decided to go with them the installation was completed in one week. Its been a little over a month since they completed the install and everything is working smoothly.

I was amazed at just how great the customer service was. I just want to say thank you to the whole team who helped out, I really appreciate all your hard work. Now I know you guys are the ones to call for all future jobs."

"Josh is amazing!  He was very helpful and skillful.  We had many things that needed to be installed/repaired.  He completed everything that we asked in a professional manner.
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"We chose NRG for our solar installation. Everyone we worked with (especially Gemma and Leila) was incredibly helpful and responsive along every step of the process. They responded to emails and texts within a day or two at the most, but usually within a couple of hours. They were patient and very helpful with all of the questions we had (and we had many!), and they were happy to coordinate with other contractors that were doing work on our house at the same time. We did a fairly detailed analysis of the quality, cost, efficiencies, and expected lifetime of the equipment that NRG proposed compared to other companies, and we are confident that they provided the best equipment at the best cost. The installers that came to our house were very professional, worked quickly, and the system was up and running within hours - very impressive. We passed our inspection with no issues and the whole process was completely painless! We are very impressed with the services and products provided by NRG and would wholeheartedly recommend them to family and friends!"

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"We were getting ready to sell the house at the time so we wanted the service taken care of. We had more ducts and vents then were included in the deal so we had to pay additional fees. They did a good job."

"Mike did a beautiful job on repairing the cabinet door that was split lengthwise. He put it back together and reattached it to the cabinet. The quality was excellent. I also had an old wooden chair that had a split seat. He put it together and it seems to be good. I needed a counter tile replaced and he went out and found a similar tile and grouted it in. Very nice job. Thank you!"