Get matched with top swamp cooler installers and replacers in Marble Falls, TX

"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

"The first technician added coolant and thought the problem was fixed. Later the same day a second technician arrived because the unit was still not cooling. The second technician discovered a broken part on the outside unit and replaced it. The second technician was very thorough and determined to find the problem. The first trip charge, with coolant, was $476.42. There was no service charge for the second trip, only for the new part, an additional $198.38."

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Patti, was friendly, quick to respond to requests, overall great customer rep for the company...made selecting Pro Star as our provider very easy.  The tech, Robert was friendly, courteous, helpful, conscience and explained in detail what he was going to do before he did it when replacing the RO system.  They didn't as many companies will do try to upsell anything and as any good tech he also viewed our water softener was a very old one (over 17 years old, not even in market any longer) and simply offered a brochure of their systems, highlighting some of the advantages to include their service whenever we might need it.  There was no arm twisting or hard sells involved from either Patti or Robert. 

After review and further discussions, we decided to go with their system, Puronics and added the water softener to the contract.  As I always do, I asked for better pricing and since we were buying both a water softener and RO system...they were more than accommodating, giving us a better deal than I even expected.  A+ in my book. 

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"We determined that Air Care Today was the best company from the four estimates that we received for replacing our two air conditioners/heating systems. The cost of the two systems was very reasonable and their attentiveness to the customer experience was outstanding. Our experience started with the office staff that scheduled a home visit for a quote. We had several contacts with the staff and they were always very professional and helpful. The salesman that came to the house was very knowledgeable and listened to what we wanted and made suggestions that would enhance the systems. He explained the warranty in detail and the company’s yearly service contract. The installers were prompt and did an outstanding job. Afterwards they took the time to explain what they specifically did during the installation and to explain the Wi-Fi thermostat to us. Overall I would recommend this company without any reservations."

"The plumber arrived within the time frame, identified what had to be done and offered different models and price options regarding the replacement heater. Mario the plumber, was very knowledgeable in regards to what the new water heater standards are and what would best work in the space available. After agreeing on the replacement model and price, he picked up the unit from storage and within 2 hours had replaced the unit. During the install he explained in detail the features of the new unit and why new connections (replaced copper with flex piping) would prevent electrolysis due to steel pipes coming out of the heater and copper pipes installed in the home. All in all a very professional job. I would definitely recommend Legend Plumbing to friends and neighbors."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Everything went great. Chris took his time to get it 100% right and safe. We also had a couple of light boxes installed in our kitchen. This was our second time using OnTime electric and if/when the need for an electrician is needed we will only call them again. Great job."

"Great customer service and worked fast in replacing a broken garbage disposal and installing a new one.
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"Excellent... Green Leaf Air honored a Angie's List deal ( even though the deal was a few months old). The installation was made complicated due the age of my system being replaced by new equipment and technology. But Dale the installer.. with his expertise and long experience, did the job expertly, professionally and efficiently. I highly recommend this company."

"Contacted energy attic usa for information on their products and received an abundance of help from two very kind and friendly people- Kent and Amy.  They are a husband and wife team that take great pride in what they do, the american made products that they use, and in customer satisfaction.  I had many questions that related to my existing air conditioning unit and ductwork and Kent was more than happy to answer ALL of my questions!  I had originally planned to be home on the day of the scheduled install, but an emergency came up with one of their employees and so they had to reschedule the work at my house.  I was not happy because I wanted to be at home when the work took place and could not take off from work.  Kent understood and gave me his word that he would stay at my house and oversee the work until everything was completed.   Overall, I was very happy that I used this company and would recommend them to anyone else.  They displayed quality work and to my delight- left all the areas where they had worked clean!  Cynthia
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