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"Ken is the best!!! Top quality installationâ ¦very professionalâ ¦honest and sincere. Ken has performed many tasks for me in the past and has never ceased to amaze me or let me down. If you want a job done right, you canâ  t go wrong with Ken!!!"

"I am genuinely flabbergasted that this company has so many five star reviews. From the marketing practices to their customer service, my frustration with them was pervasive. The work they did seemed to be fine enough, but it was overpriced (I later discovered) and their communication at several stages was just abysmal. My attempts to have them remedy the shortcomings of their process gained no satisfaction. It also left a really, really bad taste to discover that their signs plastered all over the furnaces and water heaters in the basement of our condo building was not because they had some kind of relationship with the condo *and in most cases had no relationship with the equipment that their signs were on*. Just obnoxious. To top it all off, someone my email address was leaked from their organization which led to it being the target of hacking. How would I know it was them? They were the only company that I had given that particular email address to, Then they had the nerve to ask for a customer testimonial video. As if. Would not do business with them again."

"Over charged my father for a backwater valve repair gave him an invoice with no specific breakdown on the job that was done. Had to request for a breakdown invoice Charged him $4k for a 4 hour job that was not done properly as the basement re flooded again. Gave me a run around for 3 weeks to get a breakdown on the invoice. As you can see from the screenshot.poor work Watch out for these guys. They don’t get the job done and they overcharge. We had to also pay for their the permits they were suppose to already have. And also pay for the rental truck and fuel! Second image is from the basement re flooded again after work was done"

"Perfect, Erick fixed the problem and was a pleasure to deal with. Also cleaned up perfectly!"

"This company was excellent to work with from beginning to end. My geothermal well pump that controls my HVAC was not working in the middle of August. I was looking for a new company as I had grown unhappy with the prior company. I had reached out to a few companies. Clear Water not only got back to me right away, the owner personally followed up (while on vacation) to make sure I was getting excellent customer service. The company is very responsive. They sent out a tech the following day to diagnosis the issue. They stayed in frequent communication to let me know the status of the parts that had to be ordered and when they would schedule the work. They showed up promptly on the day of the scheduled repair. I then put a claim through homeowner's insurance as the tech mentioned he thought the cause of the failure was a lightening strike. The company worked with my insurance company for the to inspect the failed well pump. I will be reaching out to Clear Water in the future if I have any problems with my well. Highly recommend."

"Patrick was great. He pulled a Rat from my kitchen line so great service!"

"Jeff and his team did a fantastic job on our bathroom renovation. The work was of very high quality, and Jeff was very responsive from the initial scoping to the final walk throughs and everything in between. Would certainly recommend Jeff, especially for renovations in older, historical homes that require precision and care. Thank you Jeff!"

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Advance Guard Builders were wonderful to work with. The work was done extremely well, and timeline and budget were on point with what they said. I would definitely hire them again!"