Get matched with top heat pump repair or service pros in Marysville, WA

"Bottom line - I am happy with our three-head ductless Mitsubishi heat pump installation. It now functions properly and looks good inside and out. Controllers work well. Units are super quiet. Price was mid-range so reasonable. But…it was not a smooth road to get to this outcome. Started off well with a quick response to do a site visit and prepare an estimate. The tech was knowledgeable and provided accurate information (I had consulted with a home energy consultant and did online research). It took some work on my part to get a correct final bid that included the proper rebates – I had to correct their first one because it was for two heads rather than three and then get the rebate deducted. Scheduling the installation was easy and prompt and was done in 1.5 days. The two person team had good judgement about where to put the external conduits and locate the heat pump. BUT – they installed the refrigerant lines incorrectly (crossed the connections to the pump) so the heads iced up and then leaked water. They came back a few days later to fix the problem and now the heads work fine. But they did not properly reinstall the sheathing around the lines, which City inspector noted. So they had to come out again to fix this. They have a great zero percent financing deal with Synchrony bank but could not answer questions about how it worked, the terms, etc. Took a fair bit of time to sort this out with the bank, but seems to be set up now. I asked three times to get copy of warranty and registration of equipment with Mitsubishi for my records but never did receive this."

"Of the eight companies who bid, Greenwood did the best assessment of the somewhat quirky situation my old house presented. The estimator came just a few days before the big freeze in January, and they were able to schedule installation within two days. Once the installers were on site, there was some confusion re where various components would go, but a phone call to the company cleared that up within an hour. From then on the heat pump installation went smoothly and professionally, the electricians did a quick and effective job of hooking it up to the service, and the site was left clean. I did not understand at first how to operate the thermostat, given that the Mitsubishi owners manual was of limited help, and per my request a rep from the company came out a few days later to give me a tutorial about what the range of settings can do. From then on the system has operated flawlessly and lives up to its reputation."

"The guy that came out was awesome. Honest, polite, and hard working. He showed up on time, did the work, kept up informed the whole way through, and restored our confidence. We had another company out prior for the same service but the person didn't even start, rather just wanted to scare is into getting a whole new heat pump and furnace, saying it was on the brink of failure with an estimate between $12K-$20K. We said we wanted a 2nd opinion and thank goodness we did. Day and Nite acknowledged that our system was at 14-15 years, but saw no need to replace. We will call Day and Nite for our next maintenance for sure!"

"Our furnace had stopped working after a neighborhood power outage and we had no heat. AirPros responded quickly to our inquiry on Home Advisor and were able to fit us into their schedule that same day. Jerry arrived within a couple of hours to diagnose the problem and install a replacement thermostat. Overall excellent service."

"Mark's guys went above and beyond to replace my old furnace with a high efficiency model from Lennox, and upgrade my old electronic water heater to a gas water heater. It's done on time and passed inspection. We highly recommend their services."

"I worked with them multiple times, in Bothell and Everett: Furnace installation, fireplace installation, furnace repair, fireplace repair, furnace maintenance. Always impressed with their quality of work, speed, and prices."

"Robert installed a heat pump and replaced the old furnace. Took an expected 2 days but he did a great job. They weren't able to put the heat pump in the spot they thought they could, but we made it work. They tried to sell me a wireless Honeywell thermostat because my Nest didn't have enough wires to it. I wanted to keep my Nest so had to push them on it. Electricians were able to run a new wire through the crawlspace. Seemed a little pricey, but I didn't get quotes from anyone else since they were so quick to come out and install (all within a week). Give Robert a raise or bonus, please!"

"They were a joy to work with. They did the job on time and did exactly the way I wanted. I would not hesitate to hire them again or to recommend them to others. The costs were fair."

"The heat pump was installed in March 2024. Very good service. I subscribe to the maintenance contract. Every few months a technician is scheduled to check all functions of the pump, air cleaner, filters and thermostat communication. One was here today. Helped me further understand the thermostat Alert symbols, checked & replaced the worn out air filter housing as part of the free maintenance. Very respectful and knowledgeable."

"There are many requests to rate this service."