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we had a leak problem and the tech came and looked over our equipment, fixed the problem and left. It cost us nothing and we have had their home heating service contracts for over 20 years.  They have NEVER ONCE not shown up or not helped and in the two furnace emergencies we had--they were here with in 1hr. 

We are very happy.

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"The line was in the rafters of a high ceiling of the cellar. It led to an outside gas line (for a gas grill hookup) that was capped off at the house. I wanted to replace the valve rather than cap it off. This was a two man job of a plumber, Rob and his assistant. Rob had to get into the window well and work above his head in a very cramped space. This was complicated by having a large porcelain washtub directly under neath it, blocking access. Rob was extremely careful when climbing to get to the valve. They put down a plastic sheet to protect my washer and the sink, and used their ladder to get over to the wall and window well. Rob cut out the valve and put in a new one that is easy to open and close. He had his assistant check the position of the outside outlet as he worked until he adjusted it so the outside outlet was not turned askew. Btw It was raining and his assistant noticed mud on his boots, and asked for a paper towel when we got in the house...he used it to wipe up his footprints from the mud from his shoes as he walked... Rob checked for leaks and found none. They took any of the debris with them, and left everywhere they were spotless. Also, their last job was running longer than anticipated, and they called to let me know even though at least 30 minutes before. It was only about 15 minutes. Well mannered and professional...Could not have been better!
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"After two weeks of trying to diagnose the problem with my heating system, it was determined that I needed to replace the system. Although this was not the answer that I was looking for, it was the right answer and decision. From the technicians who determined a replacement was needed, to Phil Grego who coordinated the replacement installation, to Miguel and his coworker who worked quickly to replace the system, it was a flawless coordinated effort to restore a working heating system in my house. All representatives from Arctic Air were respectful and informative. An extra shout out to Phil who was able to get me on the installation schedule quickly."

"It went well at the time. The furnace installation price included a 3 year service contract for my 2 ac units and 2 furnaces.  I have had 3 maintainance  services so far which were ok.  Now they seem to have gone out of business for the last 4 months.  I am still due 3 more included  maintainance  service calls.   Are they coming back in business or am I out the money and hire someone else?"

"Technician always got back to me in a timely manner. Always addressed problem and hand and mast of the time did repair within a day or two unless parts needed to be ordered."

"Tech came on time. Explained us the part he replaced. We are planning to call him for AC in summer."

"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"From the estimate to the final installation you won’t find a more professional company. They installed a new carrier furnace and air conditioner and did an excellent job. I highly recommend them for any of your HVAC needs."

"I must say that Temp control LLC from Woodbridge is one of the best companies around based on my experience with them. I called on a Saturday, Shai came a few hours later, performed the service, explained what the issues were and the next day he called back to ask if everything was doing well. Where do you find service like that? I can say without hesitation that anyone who gives a bad review to this company is either a competitor or someone who wants to damage this company on purpose because you cannot find this type of service anywhere. I had never used Angie's list before, but based on facts, I definitely will going forward. Bella"

"Adding central air to an 18th century farmhouse with a separate attached apartment was a challenge. They did a great job, putting a high efficiency heat pump system upstairs , two minisplits downstairs, and two minisplits in the apartment (the latter was done a year after the initial job) The installation was done very well and all of the systems work great."