Get matched with top heat pump repair or service pros in New-York, NY

"When our AC broke during this insane heat wave, I thought we’d melt into the floor. It was 103° inside and climbing! Chris from Air Rescue came through like a true hero. Same-day emergency repair, top-notch service, and cool air restored. I’ll never trust anyone else with my AC—this crew is the real MVP."

"I have dealt with this company a few times now and I have found them to be extremely reliable and courteous. They do what they say and show up promptly. I would definitely use this company again for any heating or AC jobs. I would recommend them highly."

"The service I received was far beyond my expectations. They arrived on time and ready to help figure out what is wrong with the boiler. Eleazar told me every step of the way what he was doing and what it would cost. There were no surprises and it was a reasonable price for a everything. I would highly recommend them for any work because I felt so confident in the work they did and the cleanliness of how the work was created."

"I had an issue with my stream boiler last Saturday. Did a google search and called multiple companies except Lighthouse (also part of Premier HVAC) picked up the phone right away and the tech Slava (unsure if I spelled his name correctly) showed up an hour after my call. He was very knowledgeable. He first did a thorough inspection on my streamer boiler (I thought mine was called furnace but he corrected me and luckily Lighthouse also repair stream boiler), then giving options (replace the water feeder and side glass or the whole stream boiler since mine was already past 30years and it may not last long). Due to budget issue, after discussed with my family, we chose for now just changed the parts. Slava has no problem with that and I got lucky that he was about to arrange time to have the work done the same day. Slava is also very patient and professional. As he learned that I am new to streamer boiler, while he was doing his work, at the same time, he was giving “a lecture “ in terms of names, functions of each parts and the concept of how the stream boiler works and how to maintain it properly. I gotta be honest that I don’t recall all the he mentioned but at least now I have a concept. In terms of the price, I can’t say that it’s cheap but you pay for the quality of service that you get. Slava literally taking his time and spent about 4 hours to repair. Highly recommend."

"He knew what the problem was and was quick to fix it! The best repair service weâ ve ever had in NYC"

"I was always called a "valued" customer by their people. No wonder, I finally got around to shopping for oil and found a local reputable heating oil supplier and service for slightly over $1 less per gallon! Service was fine but given what I now have I was paying far more for EQUAL service. This is a large conglomerate of bought up oil companies. Not even local to me."

"I had the equipment replaced, a brand new, super high efficiency, fancy, lovely stuff. It's a central air system, and it's Lennox equipment. It's high efficiency. You can get it for less than that, but you're not gonna get the high efficiency quiet and all that kind of stuff. I had received other quotes which were like more money for the same system. I have been using them since 1986. No complaints. They do their thing, and I can't fault them. I have a service contract with them for this."

"TLDR: safe, thorough, educational. 10/10 would call again. - My in-unit residential heater has been rattling and the filter light has been going off since I moved in (2 years). I've taken it apart (as much as I could) to do superficial cleanings, but to be safe I asked my landlord if I could find a Rinnai-certified technician to complete a professional servicing. I found Mazgan on Google and chose them due to their 4.7 rating. My landlord's initial concerns with outsourcing from the super was that companies tend to tack on hidden fees/charges. Mazgan did not do this. In advance of our appointment, Mazgan assured me that they were only booking me for a professional servicing appointment (which included opening up the unit, completing a comprehensive cleaning, and diagnostic), and that any issues found would not be addressed in that appointment but rather a 2nd appointment would be recommended if necessary. Thankfully, nothing was wrong with the unit (besides the fact that it has literally never been cleaned 🙃). Zaki, the technician, was extremely thorough. He cleaned the unit for nearly 2 hours, was very quiet and gave me a heads up when something would be noisy (which enabled me to work-from-home in peace), showed me photos of how clogged the vents were with dust/grime, and provided a lengthly and clear explanation of how the machine works and the importance of cleaning/how accidents can happen if not. They showed up when they said, charged what they said, and completed what they said. First things I did once Zaki left were to save Mazgan's number, purchase a carbon monoxide detector, and leave this review."

"Advanced Professionals did a wonderful job, again! I hired them in December 2015 for an emergency when the baseboard pipe split in my kitchen. Water was running from my kitchen floor and down into the basement. They came immediately and fixed. This time (November 2018), I was concerned that my heating system was having problems. MO came on time and inspected all of my baseboards, radiators, and the boiler. Everything fine except for needing to reduce the PSI from 60 to its correct level of 20. MO was extremely professional, very pleasant and gracious, and answered other inquiries I had about how I may think about updating my heating system in the future. I was very appreciative of his knowledge. For the amount of time he spent and the work (inspection and correction of the issue), I think the price was fair. I am considering retaining Advanced Professionals as my ongoing plumbing and heating service provider. To-date they have met or exceeded all of my expectations."

"Routine water system maintenance. Technician cordial and professional. Arrived within scheduled 2 hour window."