Get matched with top heat pump repair or service pros in New Albany, OH

"Based on advertised claims, called them to fix an AC cycling problem. Tech told me that furnace was "old" and I should replace it, and then gave me a quote on replacing the furnace motor. Neither of these issues was the problem and this type of advice was exactly what I was trying to avoid. (I own seven properties and need someone who can actually "fix" an issue, not try to upcharge me). I called them several times to protest their charge of a housecall fee and one hour labor, since they did nothing to identify or fix the problem. Told them I didn't think I should pay the excessive charge but they already had my credit card number and wouldn't cancel or adjust the charge until I was called by someone. Was told some guy named Alex would call me about it, but he never calls, even though I have called their office at least 5 times to resolve the issue. Don't use these guys, there are much better providers around."

"Quality, efficient work. Would recommend. "

"Jamie texted when he was on the way. Arrived promptly, put on foot coverings and started my yearly check. Jamie is always polite and friendly and does a thorough job of explaining his procedures and results. My filter needed replacing and he had the correct filter in his truck. Jamie always leaves the area as clean as he found it. Have used Columbus Worthington Air for years and have always had great service. Would recommend them highly and will continue to use them. "

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"Punctual, efficient, knowledgeable, professional and at the right price point. Would definitely recommend Mr. Smith. "

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"We had a great experience with Franklin Heating/Cooling and their employee Tony when they came to fix our AC. From start to finish, Tony was professional, efficient, and incredibly honest. It's not every day you come across a service company that doesn't try to upsell unnecessary repairs or replacements. They took the time to thoroughly assess the issue, explain what needed fixing, and offered a clear, fair solution. We really appreciated his transparency and how he genuinely prioritized our best interest over making a quick sale. It's rare to find companies that are this trustworthy, and I will definitely be using them for any future HVAC needs. Highly recommend!"

"They came out on a Saturday when I had no heat. They were professional and stayed until the job was finished. I would highly recommend them."

"I am writing to express dissatisfaction with our $27,000 furnace and A/C replacement from Logan Services. Our sales rep, Cameron Young, misled us with a "Bait and Switch" tactic. He promoted a free accessory with the furnace purchase, offering options like a Whole House Humidifier, which we discussed specifically for our downstairs unit. After installation, we found that the humidifier was missing and instead received an April Aire Merv-11 filter, which was never mentioned. When we contacted Cameron, he claimed we misunderstood and refused to resolve the issue without extra charges. Customer service was unaware of the filter and kept confusing it with the humidifier. Despite escalating the issue to management, they sided with Cameron and refused to honor the promotion. Logan Services’ failure to resolve the issue and their unprofessional handling have led us to decide we will not do business with them again."

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.