Get matched with top water heater repair or service pros in New Albany, OH

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"Rickey was great. He was very polite, friendly. Explained everything. Fixed what was needed to be fixed. Did an excellent job. I would have him back to fix any problems. Good Job Rickey!! 👍👍"

"Great experience . Very professional and on time"

"Great job!"

"Awesome price and high quality parts and work no extra pay for warranty "

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

"They did a great job and came back the next day to do the work as it required two individuals"

"Amazing! They were so easy to work with and so friendly!"

"If you care about the safety of your kids and pets don?t used them for heating and cooling! We hired Apex to install a new furnace and thermostat in December. The installation seemed fine at first. But when we left town for a few days and left the air conditioning on for our cat, we came back to a nightmare. The heat was running at full blast and the house was well over 100°F. It was dangerously hot?this could have killed our cat. This wasn?t a small mistake. It was a serious failure, either in how the system was installed or configured. There was no warning, no alert?just a sealed-up house baking in extreme heat. If you care about the safety of your pets or children, I strongly recommend you do not use Apex for heating and cooling. When I called to report it, they acted like I was an inconvenience. I was told ?someone might call back,? and that was it. No urgency, no concern, no accountability. We trusted Apex with our home?s climate system. What we got was negligence and complet"