Get matched with top ducts & vents installers and replacers in New Hill, NC

"We needed the 32 year-old ductwork replaced in our second story due to heavy infiltration of dust, pollen and bits of fiberglass insulation from the unfinished attic portion from deteriorated ducts. Given our pretty severe allergies to tree and grass pollen, the second story rooms were mostly unusable and even the first floor a problem, not as bad but still unpleasant. Even our cat was suffering. Drew, the sales manager, gave the whole system a very thorough review. He measured our rooms and discovered the system was oversized for the square footage, which not only put strain on the blowers but made the sound at the registers so loud it was difficult to speak on the phone in my office. He recommended an additional register in the hallway between the rooms. Glad he did. The thermostat is located in the hallway which also looks out over a large room with a cathedral ceiling. The new outlet has helped normalize the temperature and the AC/Heat run much less now and give more even temperatures. He also recommended a full house filter on the blower and an in-duct LED purification device that treats mold, dander, pollen and dust. Again, glad he did. They have made a big difference very fast, especially in pretty dramatically reducing dust and improving our respiratory systems. We had the same devices installed on our downstairs unit. We also had a detached first floor duct. In an above and beyond move, Drew went into the crawl space to check it out and temporarily repaired the duct until Maynor could replace it. The installation team, Jeff and Seth, were the superheroes of the project. There were two ducts so tight under the roof they looked as if they couldn't be replaced without tearing out part of the ceiling. One of those ducts had been shredded all the way through by an animal. It came out right over my desk and had been raining pollen, etc. down on me for some time. Seth managed to squeeze into the tight spots and replace the ducts all the way to the boxes. Both guys were very professional and personable and did a great job as unobtrusively as possible in a single day. Also very proud of the company and obviously happy to work there. Maynor sounds like a very customer and employee focused company."

"Carolina Comfort Air installed a new HVAC system in my home, including the replacement of all of the original ductwork in the attic.  Consultant Jose was great.  He recommended a split duct system to allows the downstairs and upstairs to operate on separate thermostats.  He was able to schedule the installation in a timely manner.  The installation crew - Adrian, KJ, Joe and Aaron - were courteous, professional, knowledgeable and considerate and did a great job of cleaning up behind themselves at the end of each day.  The office staff were very responsive when I called with questions.  Carolina Comfort Air came highly recommended by a friend, and they did not disappoint.  I am very pleased with the installation and customer service.  I definitely recommend."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"Fantastic. He located the issue with washer but due to the age and availability of parts recommended our $ we’re better spent replacing it. A lot of folks would just take your $ and not care it was a waste of money. Also dryer issue had to do with the vent. Got me in touch with an expert to do the cleaning. Very knowledgeable, very fair and professional but best that it is obvious he take pride in his work and really has his customers best interest in mind. Will call him for all of my repair needs!"

"Parker Heating and Air effectively described the issues with my HVAC system. I was presented options for repairs and I trusted Drake the tech onsite to make the best choice. My AC was back working in the next hour thanks to his hard work. Highly recommend!"

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"This year, in 2020, I decided to try Blantons Air, Plumbing, and Electric again. I am glad I did. In May, my house suffered a lightning strike and power surge during a storm with a lot of wind, and the power surge and lightning wiped out my whole electrical and HVAC system and blew out fixtures. Once I approved their estimate and got on their schedule, Blantons was able to get my whole electrical system and HVAC system replaced in six business days of work at my house. Blantons Air, Plumbing, and Electric also made sure that my house passed its City electrical inspection, mechanical HVAC inspection, and electrical for HVAC inspection. Blantons even replaced the fixtures that were blown out by the power surge. Blantons worked well with my insurance company and my tenants and me and provided me documentation that was needed. I would like to especially thank electrician Rodriguez M and all team members at Blantons for their work in getting my house working well again."

"Did a great job went above and beyond to help me and to install the product. Even called the manufacturer without asking. Truly an incredible job."

Parker & Company Heating and Air provides trusted HVAC services in Clayton, NC, NC. We prioritize long-term relationships with honest, transparent solutions. Our expert services include HVAC repair, AC installation, and furnace repair to keep your system efficient and protect your home’s investment. Serving Johnston County, Wake County, and the Triangle, we offer reliable, energy-efficient heating and cooling services tailored to your needs. Contact us today for HVAC services near you!\n