Get matched with top swamp cooler installers and replacers in New Kent, VA

"Quite smoothly. My Williamsburg house has two a/c systems that needed to be replaced because they had outlived their useful lives. I turned to Nelson's on the high recommendation of a neighbor. I received a prompt, friendly estimate of the costs involved, and we arranged for the replacements to be installed on 30 and 31 July. Despite some heavy rain on the 30th the upstairs system was installed by late afternoon; the downstairs system went in on the 31st in about the same amount of time. The guys were prompt, they were exceedingly courteous, and they left no mess. Nelson's is a first-class outfit, and I was pleased to become one of their customers."

"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"My experience with C3 was wonderful, start to finish. Bryan, unlike other folks who gave me an estimate, took time to talk with me, explain everything in detail, and was available as needed throughout the project. He has also been great about promptly providing the names of good companies for other needs I had, i.e. a plumber or someone to check out possible water damage. The crew were prompt, polite, and very patient with my questions throughout the process, as was the office staff. I would not hesitate to hire this company again!"

"Upon experiencing deficiencies in the cooling of my home over the summer, I had my heat pump inspected by a local HVAC service. They were contracted through my home warranty plan and I do not recall the company name. I was told that the system had just become "too old" and was not repairable. I began the process of soliciting quotes for replacement. I called a local "big" company who I won't name, but is well known through their TV advertising and locally flavored name. They sent out a representative who briefly opened the door to my crawlspace, then viewed and photographed my air handler without stepping inside. From this I received a quote for a brand new heat pump system. Two days later I called Automatic Climate Control to ask for a quote for comparison. Michael Snipes came out the next day, opened the door to the crawlspace and immediately saw a section of ductwork collapsed on the ground and broken open. He then entered the crawlspace and spent about 20-30 minutes evaluating the situation. He provided me with quotes to replace the system, but not before explaining to me that much of my cooling problems were due to the collapsed and open duct work. Inside that ductwork was considerable mold and other biohazards, which he had photographed and showed me. He suggested to me that I open a service request to have the system looked at again, even if I chose to have another company do this, before I decide to replace it. I did make a call for service that afternoon, and I requested Automatic Climate Control through my home warranty contract. Their technician came out the next day, found the duct work broken in three places and losing 80% of the conditioned air into the crawlspace. He also found that the blower motor was faulty and needed replacement. I had Automatic Climate Control replace the blower motor which was covered under warranty. I also had them replace the main trunk of duct work which had collapsed and was biologically contaminated, and clean my remaining duct work. This was all done promptly in a single day. I am happy to say that my home is cooler and cleaner smelling than it has been in years, thanks to Michael and ACC. They chose to do right by me and not just offer to replace a system at considerable cost, which I didn't need. I will look to them for all of my service needs in the future, and when it comes time to actually replace my aging heat pump, Automatic Climate Control will be doing the installation. They saved this customer thousands of dollars instead of selfishly lining their own pockets. Thank you so much!"

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"Atlantic Heating came out at the scheduled time, and the installers were courteous, professional and kept my house clean.   They had no problem 
installing a new coolant line, even tho another company said it could not be done!   Andrew came out to make sure the job got
started on time and correctly, and checked in several times.   He was available to answer questions, and responded promptly when we needed to move the thermostat after the installation.
They were very creative in relocating the new unit on my hill and built a very nice pad.  
Andrew Cox made this purchase as easy and painless as possible and helped me get a Dominion VA Power rebate as well as
special financing.   When I have to replace my 2nd unit, I will definitely work with him.
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"The A/C at our rental property was running, but not keeping the house cool. I called five different A/C companies that had A ratings on Angie's list and asked how much they charged for the service fee and how much they charged per pound for R22. Three of the companies including K&J) told me their rates directly and two told me that they "bundle" the R22 cost with labor costs. I appreciated that K&J were up front with their costs and they had the best rates. The technicians showed up on time and were very professional. They immediately checked the unit outside and the air handler inside. Both were frozen up with ice. They turned off the unit and we waited for it to thaw out. While waiting the tech's (Cory and Mark) were very jovial and pleasant to talk to. Once the unit thawed out they hooked up the gages and diagnosed the problem as low refrigerant. They showed me on the gage were the correct level should be and where my unit was. They kept me informed the whole time and were very thorough. They ended up having to clean the coil in order to get the unit to take in the refrigerant. They told me the cost before they did it and asked me if I wanted them to proceed. Once the cioils were clean they added 1lb of R22 (in .5 lb increments). Then they went inside and checked the vent with a laser thermometer to make sure the temp was in the proper range. I was able to pay credit right there on the spot and they gave me a discount for using Angie's list. I would highly recommend K&J Mechanical. They did excellent work on time and at a great price. There was even a follow up call to see if I was satisfied with the service.
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"The response was greater than expected. The situation was carefully explained with extensive views and photos. Alternatives were offered to try to mitigate the expense. Because insurance compensation was in doubt, alternatives were considered and discussed. We decided to gut the entire shower; remove the jacuzzi and go for a spa like design. It worked out beautifully and we are greatly pleased with the careful work."

"There were some initial challenges to completing the work.  The first unit delivered to Goodman by Trane arrived damaged and had to be returned.  When the insulation was removed from the old unit, they discovered that the old unit was not installed in an optimal fashion (something about the coils) and had to reconfigure the system.  This also entailed getting a different unit (a downflow unit instead of an upflow unit).  As we wanted it done correctly,so that we could achieve the most efficient system, and it did not affect the price we opted for a two day delay to get the correct unit.  There was also a challenge to the pad that needed to be set in the backyard for the fan.  They explained to us how they would handle fixing the dilapidated pad and came in prepared to correct it.  Once started, all work was completed in one day.
My husband is the technical person and I am the business person.  They were able to answer all of our questions and kept us informed in every aspect of the replacement process. Even through the above described challenges,  I found them to be extremely professional in all areas from the principal down to the workers.
I would definitely work with them again on small as well as large projects.  You won't find a more customer friendly focused firm in Chesterfield County, VA or anywhere else for that matter."