Get matched with top swamp cooler service or repairers in New London, NC

Heating & A/C business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!

"My upstairs air conditioner had not been working well and increasingly had trouble cooling the area, with sky high electric bills ensuing, until it just blew out (warm) air.  It reached 84 degrees in my upstairs office and even hotter in our TV room.  I called our warranty company and they referred me to American Air.  I was hesitant to use this company because I'd heard horror stories about companies that warranty companies refer you to.  The warranty had been inherited from the prior homeowner which I had just recently, but not whole-heartedly, renewed.  However as an Angie's list member I decided to look up the reviews and was very pleasantly surprised with all the tremendous reviews and from mostly warranty customers.  So I hired them and they did not disappoint.  
Chris Jones arrived less than 24 hours after the call was made and within the time window estimated.  He was professional, honest, knew what he was doing and taught me a few things.  My air filters had not been changed in 6 months (embarrassing!) and some of them were really dirty.  He said that filters should be replaced between 1 and 3 months when they begin to show any little bit amount of darkening and that when filters are dirty it makes your system work harder.  So that was a good lesson.  Also the system is 14 years old and is probably working on borrowed time since he explained systems last between 10 - 12 years so replacement could be in the future.  The system was also low on refrigerant which was added, he tightened some valves and cycled the system.   He said to see how things go within the next month or so since there could be other issues going on such as a leak in the system.  So maybe this was a stop-gap measure....not really sure.
Chris said it would take about 24 hours to cool things down.  Much to my delight this morning the air temp has already reached the setting.  What relief!  
We also spoke of a service agreement and I plan to sign up and request Chis in the future.
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"It went well. We will use his services again, if necessary."

"José, came in on time he was here sharp he knew exactly what to do to transform my small bathroom and make it look modern and more spacious he took me along the process each day he worked with pictures of before and after and anything unexpected he would communicate quick and a great problem solver him and his crew are great never had someone to talk about this good before will def recommend and will most def be calling again for his service and also price on work he knows how to help out and be honest with the amount he charges 5 star service checked .A.p.v"

"they are punctual, efficient and have wonderful service"

"Alex arrived ready to work. He was kind, personable & willingly kept me informed before, during and after. Quality, honest service. Great first impression of the company. Will continue and recommend."

"Excellent! I was in a bind because my air conditioner went out and I really wanted to at least get a ceiling fan installed so I could survive the heat. Gerald responded immediately, was extremely professional and knowledgeable. He was patient with me and my lack of knowledge. He explained things to me as he went along. He did such an excellent job installing the ceiling fan that I had him install a new light fixture as well. I will definitely be having him come back out to install some recessed lights in my kitchen. I can not recommend him more highly! He takes pride in his work and is a man of his word! Hire him. You won’t regret it. I sure don’t!"

"Rick was excellent. Our water heater died during a cold snap in January. We called another plumber, he tried to revive our old Navien water heater that was located outdoors, but it was beyond repair. The other plumber gave us an estimate to install a new water heater in our garage. It was way too expensive. We called McCoy, and he gave us a very reasonable estimate, given that the gas line had to be extended from one side of the house to the other. Rick listened to our concerns and objectives, and provided what we wanted. Josh and Taylor showed up and worked quickly and efficiently, and it was a long day at that. The new water heater is working very well, and we hope to have no problems during future cold snaps. The new water heater is a recirculating model and we have the wired remote located in the house. This configuration works very well for us."

"They did a good job. They took out the vents and cleaned them. They vacuumed. They had a vacuum that looked like a hot air balloon. They filtered everything and got all the dust and debris. They did a real good job. They vacuumed the dryer out as well. They ran a device up there that swirls around and cleans it before they vacuum. Then they went up into the attic and did the ducts up there. So they cleaned the individual units. They were very clean. I would recommend them."

"Service call went great with Kalvin he was very knowledgeable and gave me good recommendations"