Get matched with top swamp cooler installers and replacers in Newark, OH

"After quite a bit of research I decided on a Mitsubishi ductless heating system and received bids from several companies and ultimately decided to go with Westin Air LLC Heating and Cooling. While I specifically asked for Mitsubishi, the other companies either tried to sell systems that I didn’t want, or their price for the system was higher than Westin (in one instance over $1,000). On the other hand, after looking at the shed and judging the scope of the project, Westin’s representative Cathy Shankland (great person, easy to work with & loves pooches), provided a bid for the same Mitsubishi system at a very competitive price and, gave a 2% discount for writing a cheque. It’s worth noting, that having received the bid in July 2019, by the time the requisite remodeling work and wiring in the workshop was completed, it was the end of December, before I could call to get on the schedule for January. Initially, the installation had to reschedule because of the rainy weather. The next week the crew (Jason, Frank and Zack) arrived around 9am on the appointed day and got to work in the freezing cold! In a word, these dudes were just GREAT and got to work immediately! They were efficient, diligent, extremely hard-working, and had a great sense of humor as I asked countless questions and poked around. One could not have asked for a nicer group of guys. When I asked about the rescheduling, they explained it was better to work in the cold than the rain because the rain could not only rust their tools but could be detrimental to/have a negative impact on some of the internal mechanisms of the system. I made an old-style percolator pot of coffee and brought it out with cups and, then baked molasses cookies, (after all, I had to warm them up somehow)! Initially, we thought it would take the better part of the day, but because the electrical preparatory work was done, the job was completed by early afternoon. They cleaned up so well, one would have never known anything had been done in my little workshop, except for the fact that it as toasty warm, and will be cool in the summer. Whoopee!! By the by… they’d finished the coffee and almost all of the cookies. My experience with Westin Air, LLC was wonderful! The office folks were great, the rep that worked with me was great and the crew was super! This is company is a hidden gem, and we’ll definitely be using them again."

"What I liked most about Apex is that they were very easy to contact and were responsive about updates as to when the plumber would arrive. I believe I called them on a Saturday or Sunday and immediately got an appointment set up. I had a water line that was leaking and Dale came out to fix it. He was very friendly and finished the job quickly. My only complaint is that it was almost $200 just to replace a plastic tube, and, Dale ended up leaving the discarded plastic tube on the floor of my basement. I had no issues with Apex at all, though I might search for a different plumber next time just because of the price."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"On May 24, 2019, I replaced two 20-year-old York AC units with (two) 2-ton 13 seer Carrier units at my rental. The two technicians Brad and Kevin arrived around 10:00 AM. They removed the old units and installed the two new units. The total cost $6,174.00 including permit fees, tax, and installation. It includes a 5-yr parts & 1-year labor warranty. The technicians, Brad & Kevin were great. They were conscientious, personable and willing to answer all my questions. Unfortunately, it rained part of the day. They made sure to put down drop cloths and kept the mess to a minimum. The entire installation took approximately 9 hours. I stayed and watched the entire time so I can attest to their work ethic, expertise and honesty. The old equipment was removed by a scrapper they called. The only issue I have and it is not with the installers but the company's policy of only giving a 5-yr warranty rather than the normal 10-yr residential warranty. They considered my residential rental as commercial. But I knew this up front. So the issue for me was should I go with another company that I received a bid from but which was around $350 higher per unit to get the 10-year warranty or go with New Albany H & C? I chose the lower price over the longer warranty. New Albany H & C is part of a larger group of companies that include Pickerington H & C, Hilliard Dublin H & C, and a few others. I like the company's policies and customer service but the warranty issue does stick in my craw. I would use the company again and I would request Brad and Kevin again."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"We just purchased this house this past summer.  Even though we have had the HVAC system worked on, nobody took notice of the condition of the Aprilaire.  When my husband turned it on, water ran out of it.  It wasn't an immediate concern so we put it off until nobody could stand the dryness in the house.  I opened the unit up to see if there was a serial number and discovered that most of it appeared to be missing.  I called several places but was impressed with the response of this company.  They came and checked it out. While the one part was on the truck, when the gentleman opened it up he said we had more parts than a filter missing and the unit had cracks in the housing.  The missing part was not normally needed so it had to be ordered.  
The company called me to tell me they had ordered the part (never had anybody tell me that before).  When part came in they called me again to schedule service.  The day before they called to confirm the appointment.  The day of the repair they again called to let me know the repair person would be there in 1/2 an hour and asked if that would be alright.
Instead of replacing the whole unit for $900 I agreed to use tape on the housing.  He assured me the cracks were just cosmetic.  I agreed to that since it sits unnoticed in the basement anyway.
I was impressed by the communication and the price.
 


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"Installer and helpful arrived in a timely manner, and the installer was particularly polite. He re-rolled the supplies into mini-rolls for ease of use, and he alone did the installation. The helper was there mostly to move boxes."

"I called on a Saturday morning and Jeff was at our house in about 10 minutes.  We call him any time we have heating/air conditioning issues.  He does not charge extra for weekends or after hours - and his pricing is the best I've found.  He always tries to go with the least expensive method and never tries to sell you anything you don't need.  He has fixed our old furnace, put in a new air conditioner, and put in a new vent stack on top of our house when a storm broke the old one off."

"Excellent. Diagnosed the problem. Explained options to repair or replace"

"Central Ohio Plumbing Service did a great job with my drain line. They showed up on time. Was done when they said they would be and didnt have any crazy hidden charges. They was very clean, kind, and professional. After checking with other plumbing services I figure I probably saved at least $200 with Central Ohio Plumbing Service. They are definitely at the top of my list. Thanks Central Ohio Plumbing Service. "