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"After quite a bit of research I decided on a Mitsubishi ductless heating system and received bids from several companies and ultimately decided to go with Westin Air LLC Heating and Cooling. While I specifically asked for Mitsubishi, the other companies either tried to sell systems that I didn’t want, or their price for the system was higher than Westin (in one instance over $1,000). On the other hand, after looking at the shed and judging the scope of the project, Westin’s representative Cathy Shankland (great person, easy to work with & loves pooches), provided a bid for the same Mitsubishi system at a very competitive price and, gave a 2% discount for writing a cheque. It’s worth noting, that having received the bid in July 2019, by the time the requisite remodeling work and wiring in the workshop was completed, it was the end of December, before I could call to get on the schedule for January. Initially, the installation had to reschedule because of the rainy weather. The next week the crew (Jason, Frank and Zack) arrived around 9am on the appointed day and got to work in the freezing cold! In a word, these dudes were just GREAT and got to work immediately! They were efficient, diligent, extremely hard-working, and had a great sense of humor as I asked countless questions and poked around. One could not have asked for a nicer group of guys. When I asked about the rescheduling, they explained it was better to work in the cold than the rain because the rain could not only rust their tools but could be detrimental to/have a negative impact on some of the internal mechanisms of the system. I made an old-style percolator pot of coffee and brought it out with cups and, then baked molasses cookies, (after all, I had to warm them up somehow)! Initially, we thought it would take the better part of the day, but because the electrical preparatory work was done, the job was completed by early afternoon. They cleaned up so well, one would have never known anything had been done in my little workshop, except for the fact that it as toasty warm, and will be cool in the summer. Whoopee!! By the by… they’d finished the coffee and almost all of the cookies. My experience with Westin Air, LLC was wonderful! The office folks were great, the rep that worked with me was great and the crew was super! This is company is a hidden gem, and we’ll definitely be using them again."

"Was having problems with my HVAC / heat pump. I didn't want to call the emergency number on a Sunday, but I saw I could schedule service online. I picked a date and time and received e-mail and text confirmation. Tech arrived on time and found multiple issues. It was a 17-year system, which they have worked on in the past. They have always been on time and updated me on their arrival time. We went over the options to keep the system running (repairs and parts), but ultimately decided it would be better to replace it with a new and more efficient unit. Keri, in the office, provided a few quotes for systems with varying options and efficiencies. I selected a variable-stage compressor unit, and I'm looking forward to the installation soon. I will post again after the install."

"Awesome job. Jimmy, Andi, Logan, Shannon, Bob and the rest of the team did an incredible job. In one day, they removed and replaced my 100+ year old sewer stack, connected to city sewer, corrected poor old DIY plumbing jobs (pre-dated me) and replaced the main city water line. The hydrovav was fast, clean (I taped over my windows, but didn't need it in the end) and didn't rip up my whole yard. And it was so quick on the supply side that I didn't even know they were nearly done. All of this was done in one day, the inspector was out promptly and everything was great. Was it pricy - yes, but it was a fair cost and the work was great. 100% will use them again (new water heater on deck)."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"They did a really good job. Estimate was performed right away. Scheduling was a week out, which is not surprising given the time of year. The deal was a very good value, I was lucky to get it. It was not high efficiency as described in the deal title, which they blamed on Angies list. The details on the efficiency as described in the deal were correct though (standard/low efficiency). I had the option to claim either deal, and opted for the more economical one. I didn't feel pressured to chose one or the other. They did a good job on the install, took out the old line set and got everything back up and running within the day. I would definitely recommend this company. The only hiccup we had was when I went to pay with my credit card it was declined by my credit card company. They worked with me to get that resolved and the charges completed. Very professional."

"It went well. We will use his services again, if necessary."

"Our condo is 25 years old and had a new HVAC system installed. Never sat down, took no breaks and made sure I had heat. The next day they came in and got a 2 ton ac."

"Installer and helpful arrived in a timely manner, and the installer was particularly polite. He re-rolled the supplies into mini-rolls for ease of use, and he alone did the installation. The helper was there mostly to move boxes."

"I called on a Saturday morning and Jeff was at our house in about 10 minutes.  We call him any time we have heating/air conditioning issues.  He does not charge extra for weekends or after hours - and his pricing is the best I've found.  He always tries to go with the least expensive method and never tries to sell you anything you don't need.  He has fixed our old furnace, put in a new air conditioner, and put in a new vent stack on top of our house when a storm broke the old one off."

"Excellent. Diagnosed the problem. Explained options to repair or replace"