Get matched with top swamp cooler service or repairers in Newbury, OH

"I have a contract with them. It doesn’t cost anything because I’m signed up for the year. The quality is very good, excellent. They’re kind of slow getting out here. They will call and tell you they’re going to be here. They call like an hour before they get here. I have used them for 20 years. I think they have to hire more people because if you are on their comfort plan, they did the air conditioning and the furnace. The air conditioning is about a month down the road and you are already in season. When they did the furnace in October or November, you are already in the season. That’s what I would say there."

"I was leery of getting a new roof. Our house is almost a hundred years old and had asphalt shingle over the original wood shake. As Matt (owner of MAP Construction) explained to me, when you tear off a wood shake roof, you have to completely re-deck the whole thing. In our case, that would mean almost 90 sheets of plywood. I had heard horror stories about roofing contractors and how unprofessional they were. And getting a new roof is a big scary-- your home is opened up and vulnerable for the few days it takes to complete the job. I was also worried about the high cost of a new roof. I had put away more than $20,000 and ended up spending a lot less. So I decided I would get 5 or 6 estimates. Matt responded first and came to our house at exactly the designated time. He spend over an hour and a half with me and my wife, answering all our questions. We didn't get any additional estimates. The whole process went exceptionally well from estimate through clean up. The whole crew was courteous, timely and a pleasure to be around. Matt checked in every day, returned my calls promptly and answered all my questions. In the end, the final bill was exactly what was estimated to the penny. I would have done the roof 3 or 4 years ago if I'd known it would be this easy."

"Kobella Plumbing and heating replaced our furnace last fall. We were very satisfied with the work done and the quality of the product. The technicians were very knowledgable and professional. Now we need our A/C replaced and we called Kolbella for an estimate to repair or replace. Very happy with the service!"

"Great communication with representative, Pete. He was friendly and professional. No pressure when looking at our 23-year old furnace. Gave options and we went with the repair. He went and got the parts needed, returned, & repaired our unit within the time he specified. Happy for now with the service."

"It was fine.  They answered my questions.  The tech had told me that there was a 3 year warranty on the parts when in fact there was a 2 year warranty but then when I called them, they honored the 3 year and sent me in writing a 3 year warranty.  They made the correction.  They don’t give you a receipt when they have done the service, they have it on the IPad and then they tell you they’ll email the receipt.   He did not have our email address so I have to call back and give it to them."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"New Image has serviced my furnace and central air conditioning unit for two years. Very reliable. 


The technician Nick, was on time and very polite and professional.  He asked me if I had any problems with my furnace.  I told him about a problem with the humidifier.  He told me of a simple fix for the problem. I was very grateful. He did not try and sell me something I really did not need. I appreciate his honesty. 


Nick checked my central air unit and told me everything was fine. 


I will continue to use New Image because of the great customer service I have experienced from those I talk to in the office and the technicians that come to my home."

"Cassidy arrived on time.  He investigated the problem and advised me that air cleaning filter was not operating.  He showed me what the problem was. I decided that the best thing to do was to use a pleated filter, he showed me how to install one.  He was very knowledgeable and polite.  I told him that we would be happy to use RTT heating in the future.
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"No problems, they answered immediately. Fair price and good service."

"cleaned all ducts, went room by room and sealed off vents to increase suction to clean out as he went. Also secured my dryer vent better on his own. very good service and polite."