
Serving Newnan, GA and surrounding areas
Approved
In business since 1949
Free estimates
Emergency services offered
"Inspection performed and recommended replacement. HVAC / Furnace removed and replaced."





+31


Serving Newnan, GA and surrounding areas
Approved
In business since 1949
Free estimates
Emergency services offered
"Inspection performed and recommended replacement. HVAC / Furnace removed and replaced."





+31

Serving Newnan, GA and surrounding areas
Approved
Super Service Award Winner
In business since 1966
Free estimates
Emergency services offered
"A+ service and install. The installers were courteous and professional. They made sure our floors and walls were protected from the installation equipment and they explained the whole process to us. The finished product was above expectations. Great job!"

Serving Newnan, GA and surrounding areas
Approved (Corporate)
In business since 1898
Free estimates
Emergency services offered
"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem. Unfortunately, I didn't explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor. $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.
Update to Provider response 7/1/2014
***DISCLAIMER***
To anyone reading this review. I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.
I have no complaints with the technician, he was competent and professional and did a great job.
In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price. I don't feel like it's out of line with the market cost. Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem. I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.
Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.
However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.
I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved. Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on.
While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you understand the reason for my dissatisfaction."




Serving Newnan, GA and surrounding areas
Approved (Corporate)
In business since 2011
Emergency services offered
Credit card accepted
"Starting with my salesman Stan, who was extremely knowledgeable and patient through an easy installation and then my plumbing Overview by Blake who was extremely thorough it has been great working with this company. Blake even noticed that my recent water heater installation by another company was not up to code so I had to call them to come back. He even went so far as to email me information that I could share with the other company to make sure they change the errors. Whether you need AC or plumbing this is a great company."





+35
Serving Newnan, GA and surrounding areas
Approved
In business since 1986
Free estimates
Credit card accepted
"There was very little work to do. They came out on time and I was happy for the professionalism, but there was nothing to do because it's a brand new system. The service is free for a year. I could have had them come out in April to check the air conditioning system, but since they just installed the unit in April, I didn't bother, but it would have been free. This fall, when I called him to check the furnace, he thought he was coming out to check the air conditioning, I said, "no, you're here to check the furnace because I'm going to be using the heat this fall". He said, "no problem" and he checked that out, he said, "I feel like I'm not doing anything, I can still check the air conditioner", and I said, "if you want to, but I've been running it all summer and it's been great". I asked him there was a charge and he said, "no, the first year was free"."

Serving Newnan, GA and surrounding areas
In business since 2013
Free estimates
Credit card accepted
"We selected LServices for our duct cleaning job because of the good reviews.The day of service the 2 technicians showed up on time, they did a good job at cleaning the ducts. I recommend them"





+13

Serving Newnan, GA and surrounding areas
In business since 1987
Free estimates
Emergency services offered
"The installation of two new HVAC units were successfully and timely installed."





+30
Serving Newnan, GA and surrounding areas
In business since 2000
Credit card accepted
"I called Mr Parham and he responded very promptly. When he arrived he was very professional. He gave me a very reasonable estimate on the cost to have the compressor replaced. The parts were ordered and installed as promised. I have also used him to have the thermostat replaced in my refrigerator. My washer was leaking water, he also fixed that also. All these were separate house calls, and each time Mr Parham was also professional, and on time and did the work as promised."

Serving Newnan, GA and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"This is an excellent company to work with. They were able to install our units on the day we needed for a reasonable price. Their installers were professional and punctual. Would recommend."

Serving Newnan, GA and surrounding areas
In business since 1985
Free estimates
Emergency services offered
"Great response time. Very knowledgeable. Great work done on the installation. Highly recommend"





+38
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