Get matched with top swamp cooler service or repairers in Norwood, MA

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"I have an excellent service plan! SILA sent a determined service person named John. It was a tricky problem because every time they got here the heat would be back on (3rd trip). John was so determined to figured it out he even called the maker. He came well prepared ready for several alternatives. He knew an arctic front was heading tonight. He just left (7:30 pm). My heat is on and the malfunction repaired. ??John much appreciated! AND all three trips and repairs were covered by my plan. I will never complain about the high cost of the plan again."

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

"Replied quickly, had lowest quoted price (significantly lower than my other quotes), did a really nice Roth tank installation in a tough spot, did NOT price gouge me for some extra piping that was needed, on time, cleaned up after work was completed. Solid A rating from me, I would recommend his services if your in need of an oil tank replacement or upgrade."

"That was the second time we used them. It was about a year before. We have our chimney cleaned usually once a year. I want to say it was less the first time but I think maybe we had some special coupon. It might have been about $40 or $45 less, possibly."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Eddie was a pleasure to work with from start to finish. I bought a coupon and he quickly responded and set a time to come. I had called other places that never called back. He was on time, friendly, polite and did a thorough inspection. He had excellent ideas for how to improve the system. He explained them all clearly in a way that made it very accessible for me. He is trustworthy and dedicated to quality and fair pricing. I strongly recommend Drain and Heating Solutions."

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

"Working with AccuTemp (and specifically Damon) was extremely easy! I called on a Sunday because my forced hot air system had stopped blowing warm air and, with children in the house and the temperature dropping, I needed assistance right away. Damon first talked me through what some of the issues might be, then gave me my options for how I would like to proceed with fixing it. At no point was he ever pushy and he provided me with all of the information that I needed to make an informed decision. Damon came out later that evening, fixed the problem in about 30 minutes and even gave us information about how we could save money on the repair by signing up for a service contract. I would be happy to recommend AccuTemp to anyone who needs HVAC assistance."