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"Professional work, removed many dark spots, holes. Replaced some boards. Looks totally different! Ana Greg and the workers were very helpful!"

"Chicago Condo Concierge arrived at the agreed upon time, they were clear about what was included in their quote, when there was a slight change in what they needed to do, they immediately notified me and asked me to approve the change and also did not charge additional fees for the small change, which I was expecting after dealing with other contractors in the past. They cleaned up their work area and I really appreciate what they did."

"Yes, truly is dust free but the experience of working with them is even better than how clean they are. Everything working with Jerry went exactly as one should be able to expect from this class of professional service provider. However, he was the only one out of several top Angie's List rated companies that not only showed up on time to provide a quote but explained how he would handle the job from start to finish. The other guys really didn't want to tear out and haul away the carpet or even provide a selection of trim and flooring from which to choose. They gave a list of several stores to order the materials from with the amount of materials required. They also were going to cap the stairs instead of removing the treads if they found they weren't already oak underneath. However Jerry's quote was almost the same price but he would handle everything. Ultimately it turned out to be cheaper as once the carpet was removed it was discovered the stairs were oak and in good enough condition to easily refinish. Everything went swimmingly and our floors are absolutely stunning. High points: - I didn't have to lift a finger. (one would think that's normal since I'm the customer and not the flooring company, but apparently the other companies felt that wasn't the case.) - Arrived on time to provide quote. Quote itemized with exact cost. Explained that only if the subfloor turned out to be problematic could the cost change and we would be made aware. - Provided complete catalog to select everything from. Helped with selection by showing examples of designs and sizes in similar layouts. - Arrived on the start date when he said they would and finished the day he said they would too. - Clean, clean, clean. Exceptionally clean - Floors are absolutely gorgeous and meticulously installed. - Custom banister and newell work looks beautiful and rock solid. - Honest, called to let me know I saved money when he pulled the carpet up on the stairs to discover they were in good shape. The quote had included replacement. - Hauled all the carpet and trash away. Would absolutely use again and plan to for the remaining rooms."

"BM Hardwood Flooring delivered exceptional service and craftsmanship during my recent renovation. Their professionalism stood out from the start, providing valuable advice on the best hardwood options. The installation was meticulous, completed efficiently within the agreed timeframe, and left a tidy work environment. I highly recommend BM Hardwood Flooring for anyone seeking quality and reliable service for their flooring needs."

"Very well. I had carpeted risers and Jose replaced them with wood. In addition, we had hardwood install in the hallway, and floors refinished. Jose was on time, quote was very fair. While working, he texted pictures of the progress and responded quickly to my questions. I would hire again...in a heart beat."

"We’re very happy with the work that Mike and his team have completed. We just recently had them back for a second time to refinish the second floor."

"I couldn’t be happier with the team that installed my kitchen floors! From start to finish, they were professional, kind, and incredibly polite. They took great care in their work, paying attention to every detail, and made sure to clean up thoroughly afterward. It’s rare to find such a hardworking and respectful crew, and I truly appreciate their dedication. My floors look absolutely amazing, and I would highly recommend them to anyone looking for quality workmanship. Thank you for a job well done!"

"Very very good."

"The communication leading up to the appointment was great, they texted and used the Angie's list messaging as necessary. They checked in and confirmed date/time before the appointment. Day of the tech was on time, very polite and professional and did a great job. No seams visible, looks fantastic."

"I cannot say enough great things about Chris and the A Step Ahead Flooring team! From start to finish, the communication was outstanding. Chris kept me updated every step of the way and made the entire process seamless. Not only did they finish the project a full day ahead of schedule, but they went above and beyond to deliver exceptional service. The floors look absolutely stunning—better than I could have imagined. It’s clear that Chris and his team take immense pride in their work, and it shows in the incredible results. One detail that really stood out was how thoughtful Chris was when it snowed during the project, he shoveled some of my driveway! This level of care and consideration is rare to find. If you’re looking for a flooring team that delivers top-notch quality, unparalleled professionalism, and a personal touch, look no further than A Step Ahead Flooring. I highly recommend them!"