
Serving Oroville, CA and surrounding areas
Approved
In business since 2004
Emergency services offered
Warranties offered
"It went smoothly, beautifully and quickly! I had been waiting for 10 days for Gallagher's to do repairs with no success, just me calling them and them telling me that I can only speak with the technician. Since I was getting nowhere with Gallagher's, I called Bob's Air Repair. Their team came within 2 hours. I gave them the information that I was told from Gallagher's regarding what was looking bad, (i.e. the fan motor). Then Jon, from Bob's Air Repair diagnosed a problem which was not even mentioned from the tech from Gallagher's. He stated that a capacitor was bad and that he'd like to replace it first to see if that is all that is wrong with the unit, to avoid unnecessary costs. But the unit was still only blowing warm air so Jon informed me he would need to replace the fan motor as well. It was at this point that I want to stress how much I appreciate Jon. Since I knew a fan motor was on order from Gallagher's and that I did not want to deal with Gallagher's for this, Jon stated that I may want to call them to see if I would be getting charged anything before I cancel an order for a part that I ordered. Gallagher's would NOT even give me an answer to that question, again stating that I had to wait to speak with the tech who came out to my house originally. I told them that was unacceptable to wait any longer and that I am canceling the order. I then gave Jon the OK to install the fan motor that was already in their truck! I also needed a new thermostat installed and I made 2 requests about that. It had to be digital and have a very easy way to change the batteries. Bob's Air Repair had one that matched my standard. Within minutes of all these repairs, I had cool air blowing through the house and it was just in time for the triple digit heat! I've told my neighbors and now I'm telling those on Angie's List, Bob's Air Repair will take care of you!
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