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"The experience had its good and bad points....mostly good. <br /> I had 4 firms come out and give me estimates for this work and these guys were (by far) the least expensive. The fact that they are a local company (less than 1 mile away) was a big plus in my book too. The estimator was very professional, but I had to call the office back to actually get the estimate emailed to me. I had already scheduled the time off from work and had another contractor coming to the house to replace an attic fan, and CARROLL was very accommodating - getting me on their schedule for the same day. The price was right, so I exercised the option to bring the attic above code to R49. The work crew showed up a little early (which was fine). <br /> Here's the rub: I always make it a point to observe closely when I have a contractor in working on my home. I don't hover, but I make it a point to see what they are doing. Now, CARROLL offers to seal up the light fixtures and pipe protrusions in the drywall at no extra charge (as a part of their service). But the workers that performed this task did a very poor job of sealing. I know. I know, the price was right, but if I’d have known the type of hap-hazard effort they were going to put in, frankly, I’d have just gone ahead and done it myself. That’s the bad…The good is that, the workers found a disconnected bathroom exhaust vent and re-connected it before piling 20+ inches of insulation on top of it. So, while I worry about the seals they half-heartedly did, they allowed me to dodge a bullet on the exhaust vent. Once they started with the insulation, the job was done in minutes. They had me inspect their work in the attic, and it looked great. Probably a B+ on quality, but that's not an option."

"Excellent quality at 1/3 cost of a big area insulation company."

"We bought our 2160 sq ft home in September 2014 and have struggled with heating it throughout this winter. Built in 1948 as a summer cottage, it obviously has innate challenges in the heating department and we quickly recognized that our current situation was neither comfortable (the furnace ran constantly with the thermostat set at just 63 degrees and the house was FREEZING) nor financially sustainable (we heat using oil). Something had to change. We did a significant amount of research and chose this company based on the many positive reviews here on Angie?s List. <br /> <br /> The $100 assessment (visual inspection, walk through, blower door test, and thermal imaging) was thorough and took 2-3 <br /> hours. It was determined that our house was 3 times draftier than the industry ideal. Yikes. The company representative reassured me that if we agreed to all of the improvements he suggested, our home would be both comfortable and economic. ?Toasty,? actually, was the word he used. The only room he expressed any doubt about was our sun room, which was originally a screened in porch. He expressed no other qualms about his company?s ability to improve our heating situation. No caveats, no reservations. Before he left our home, I specifically asked ?So this is all fixable, right?? and again he emphatically said the improvements would yield noticeable results immediately. My husband and I agreed to do all of the suggested improvements?all $8,800 worth. <br />   <br /> The improvements spanned 3 days (11-13 Feb). The Complete Home Solutions team was in our house for 1.5 days, and the Aeroseal company was in our house for .5 day. There was no problem with the installations up front, except it seemed our project manager (the same gentleman who did our assessment) was rushed at the end. He did not dedicate much time to proving objectively that the house?s heating situation had improved as a result of the completed work. A quick blower door test was done (maybe 20-30 min), and he showed me that our house?s draftiness was decreased by approximately 1/3. Is this good? Is this bad? Is this standard for an ?after? result for heating improvements? I don?t know. There wasn?t any discussion before the project on a mutually agreeable objective outcome/expectation management, and no discussion afterwards regarding what the company considers a successful outcome. The team left and the weather (as you all know) got colder still. <br />   <br /> Blower door test aside, let me tell you what we FEEL after almost a month post-work. The house is still very uncomfortable. The thermostat is still set at 63 degrees and the furnace still struggles to keep up. We specifically mentioned during the assessment that we would like to keep the house at 68 degrees without the furnace running constantly. This hasn?t happened. Many of our vents blew weakly, or did not blow hot air at all. This has not improved. The same vents still blow weakly or blow lukewarm air (we were reassured that the Aerosealing would eliminate this problem). The kitchen floor above the crawlspace is still freezing and there is cold air obviously still flowing into the kitchen through the cabinets, even though the crawl space was apparently brought into the conditioned area to solve this problem. We are still walking around bundled up like little babushkas in our own home. Essentially, we see virtually no improvement in our comfort. To add insult to injury, we paid the most we have ever shelled out for oil in February, even though the work was done in the first half of the month and we theoretically should have seen some kind of pay off in the second half of the month. So, not only did our comfort not increase, our economic situation did not improve either. We didn?t even break even. <br />   <br /> My final bone to pick regards customer service. I?m not going to call anyone a liar; however, we had two concerning discrepancies post-installation. First, during the assessment we were told that our windows and doors needed caulking to eliminate draftiness. When my husband asked the project manager afterwards if the caulking had been done, the project manager said we didn?t need it after all. I?m not sure what information would have surfaced during the installation phase to refute the information he gathered during the assessment phase, and I?m not a home improvement expert, but I would <br /> think that the assessment phase is when you?d assess what improvements are necessary to make. When my husband pointed out that the caulking was included in the contract and we were billed for the service, the project manager apologized and stated he would come back out to complete the project. That was Friday 13 February. Today is Wednesday 4 March. Almost 3 weeks and $8,800-paid-in-full later, the company has still not sent anyone out to finish our project despite repeated emails and phone calls. They cancelled yet again for tomorrow (due to the weather?granted, not their fault) and stated they can?t ?fit us in? on Friday. They have bumped us to Tuesday 10 March. Is caulking the windows and doors going to solve our heating dilemma? No. However, I feel that my business is not valued. We have paid for a service that was not rendered, and the company does not seem at all motivated to fix the situation immediately. Why are they working on other projects and fitting us in when they <br /> can? We have already paid. Our project isn?t finished. I would think that finishing our project would be a priority. We made it clear to the project manager that we intend to add on a 1000 sq ft addition to our home in the next few years, and I would think that a savvy business would recognize the potential for future revenue and treat us with respect and consideration in <br /> hopes that we would use them again. Not a chance. I can?t even get them to come back out to caulk my windows and doors?what kind of nightmare would it be to involve them in a complicated home addition? Second, we requested during the assessment phase that attempts be made to add insulation into the dormer windows in the front of our home as the cabinets in those walls are very cold. There?s a small door in the bathroom providing access to the dormers, and the project manager assured me he would investigate the area during the installation phase and blow in some insulation if possible. When my husband asked the project manager afterwards if he was able to blow insulation into the dormers, the project manager stated that it wasn?t possible because the dormers were too small and they couldn?t get behind the built in cabinets. We noticed, upon inspection, that the small door in the bathroom providing access to the dormers was still painted shut. I?m not sure how the project manager investigated the dormer situation without opening the door, but between the caulking oversight and the dormer dilemma, I?m beginning to question whether the rest of the project was done by the books. <br />   <br /> Overall, we feel defeated, devalued, and taken advantage of. We would NOT recommend this company to anyone else, and we feel that the ?improvements? we paid so much money for have not improved anything at all. The company has not shown any interest in rectifying the situation. Buyer beware. <br /> <br /> UDPATE 3/9/15: After playing phone tag with the company since Friday March 6 to nail down a specific time for window and door caulking and reassessment of the completed work, today the company flat out refused to come back to our home as a result of this Angie?s List review. This confirms what I have implied above?once the company has your money, they are uninterested in maintaining any semblan"

"I hired Ramon and his team to do my attic insulation. He was flexible with scheduling over two days as we needed to replace ductwork for our HVAC in the attic. His prices were WAY better than anyone in Northern Virginia. He was able to come out in two days to remove all the old and dirty insulation that was thirty years old. The attic was cleaned and air gaps sealed. He came back promptly when we were for the insulation installation. Not only did they do a great job at sealing but they did a great job at spraying 18 inches of R49 Fiberglass. They were professional, timely, and cleaned up after themselves. They went above and beyond my expectations. I am so happy and would gladly recommend these guys for anyone. Five stars!!!"

"They pointed out areas of air loss that needed to be covered or blocked and advised  more attic insulation which service they will provide. Their price offer seems reasonable.  I'm still crunching numbers. <br />"

"Installers were on time and efficient and did the job well."

"Every part of the process of working with Alco went well. When other companies told me that they could not replace siding in a tight spot between my home and my neighbor's home, Alco was willing to find a way to complete the work. Alco was also comfortable working with Hardie siding and trim board products, whereas other companies I spoke with didn't stock it or weren't particularly experienced in working with it. I appreciated the sales process as well; the scope of the recommended work encompassed what I needed without over-selling me on products I didn't want. I found the folks who worked on my project to be professional and helpful. Zak, my sales contact, is very responsive by phone. He was able to schedule an estimate quickly, and I got onto the project schedule within three weeks. Javier, the installation foreman, was skilled, polite, and tidy. Now that the project is complete, I really like the exterior appearance of my home. My neighbors have also complimented me on how well it looks."

"<p>Marc Brown came out measure everything, spoke to me about cost and Options.  He then emailed me a detailed quote.  I lost the quote and he had to send again, no problem.</p> <p>Two men came out to do the install, very courteous and professional.  Covered everything, wore the booties and made sure everything was a spotless when they left as when they came in.</p> <p>Whole thing took about 1-1/2 hours and has made a world of difference in my comfort level on my upper floor (which ironically was colder than my main level.</p> <p>The only reason I gave them a B on the price was not that it was fair compared to the other quotes that I had, but they had no discount for Angie's List Members.</p> <p><br /></p> <p><br /></p> <br />"

"American Home Performance provided excellent energy efficiency report, installation and service. Rick performed a home energy review and suggested work to be done. He provided a detailed report with information and pricing for each item and did not push me to contract for all services recommended. The pricing was fair and Rick credited my BGE rebate to the cost Ii needed to pay. The insulation and attic sealing work I had performed by his crew in February was accomplished in one, very long day for them, but they were determined to finish and cleaned up everything before they left. Rick came back to do testing to ensure everything was installed properly. I would recommend this company. Fair pricing and professional service."

"Our house is old, and the windows that were installed were original builder windows. The seals on the double pane were so old the windows were all clouded. We began looking for a company to replace the windows for us. Naturally, we called Thompson Creek and Andersen . When we had a quote from one of those companies, our jaws dropped. After their coupons and discounts, our quote was $18,000. There was absolutely no way we were going to be able to afford windows through those companies. We had high hopes when we found Potomac View Energy. The reviews stated that customers got fantastic quotes and that were head and shoulders lower than the other companies. Chris Lawrence, the owner of Potomac View Energy, came out to give us a quote in Mid-May, and we were shocked by how great of a deal he was able to provide. Fantastic windows at less than half the price of the other competitors! We signed on the dotted line almost right away, no questions! Chris was very thorough, detailing everything we needed to know about the windows, and how the installation would go. In the weeks after we put our deposit down, Chris was very patient with us, answering any and all questions we had. The gentleman who came to measure the windows for us was very courteous and called a head to make sure we were available to meet. Mid-way through the summer, we decided to get a new front door installed. This was all done in an attempt to make our home more energy efficient. Our front door was originally a door, with a 36" wide single pane window. We were losing so much energy and heat through the window. Plus there was a definite privacy issue with a huge piece of glass at the bottom of our stairs. We talked with Chris, and he figured out what we would need to do and the best fit. Chris directed us to a website he uses to design and purchase doors through. He provided us with some great information, and helped us decide what would be the best fit. The day of installation, a team of workers came out. They were very respectful and gave us plenty of notice prior to, and time once they got here to get our affairs in order (we have several animals and needed to make sure they wouldn't escape!) Within the day, they had about 14 windows installed, a door frame (insulation and dry wall), and a new door with sidelight installed. They came back a couple days later to install the siding. There was some confusion with what we had asked to get done, and the installers (and Chris) were very quick to get the issues resolved, almost immediately. In the weeks after the installation, Chris was always available to answer any questions we had. It was a breath of fresh air to be able to deal directly with the CEO versus dealing with endless customer service. We would highly recommend Potomac View Energy to anyone in need of windows or doors. I have even passed along their praises to coworkers who are in need of new doors."