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"very timely and used them a lot and courteous and knowledge everything was taken care of i had a couple other questions he answered and explained things and what was still happening with the sink and that it wasn't installed correctly and he explained all this very helpful."

"Jonathan was very professional and pleasant. He addressed the leaking shower faucets quickly in spite of the lack of replacement parts."

"My initial call was returned in a timely manner and we set up a time to look over the project. He was able to provide a couple of different options/scenarios, aka different price points and the amount of landscape that would be disturbed. No hidden charges once the job was completed and professional. I would use his services again if the need arises."

"Andrew worked efficiently to get all tasks accomplished, kept us informed along the way and answered all of our questions."

"The only company in the Cincinnati area that offered me the correct product! Every other company, large scale and independent, was incompetent. THEY ALL TRIED TO SELL ME A HEAT PUMP EVEN THOUGH IT IS INCOMPATIBLE WITH MY LINE SET (1/4in). I spoke to 10 companies total. Hill-Air was the only valid choice."

"BE AWARE THEY WILL CHARGE YOU A FEE AND NOT TELL YOU UNTIL THE END! I put a request on Angi to have a leak inspected and got a call from them the next day saying they could have someone out in 30 minutes. The man came and inspected and said he would come up with plan. Didn't hear back for 4 days and the problem was alreay fixed. At the end of the inspection he said that will be 129.95 for today. WHAT? That is something you should tell someone in advance!! I called to talk about this with them and was hung up on by a guy named Mike. "OK, Thank You!" was all he could muster before hanging up the phone. TERRIBLE CUSTOMER SERVICE!"

"These guys, or their technicians anyway, started out AMAZING!!!! Since then complete 180 and ripped off and ignored. I had them install and new HVAC system. It's gone out once a year (3 times now) since install. So far about 1k out of pocket for labor repairs for a "loose wire" .... The last time the tech did the wire repair, and charged 600 without authorizing the repair first, it's already fixed, here's the bill..... As soon as you get a service you get an automated text from the owner, saying please call if you have any questions or concerns.... Well this time I did, so I called, after 2 weeks of calling I finally got him on the phone. Basically said, "Hmmmn that does seem unusual, and the repair cost sounds way too high. Let me touch base with the tech and find out a little more info, then I'll call you back and try to figure it out from there. If nothing else, you were probably overcharged and we'll refund the difference." Well that was November, so I'm not thinking he'"

"Beware, the price charge was not what I was quoted. The person told me that I was on the clock from the time he left the previous location, not when he arrived to start the work. I couldn’t believe it. I was given no receipt and was told that it would be mailed to me… I still have not received the receipt."

"They were really good. They were on time"

"Very pleased with the professional service provided by Chimney Care. Recommend and will use them in the future."