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"Can't say enough about how smooth a process this was, from permitting to planning, installation to startup. Ryan and his team were very professional, very clean and thoughtful throughout. Very responsive and friendly in their communications and the work is outstanding. Looking forward to their help for many years to come."

"Our oil furnace/HVAC could not be repaired. We purchased a new unit, the install went well thanks to two professional technicians from Delaware. Our issues began after a visit from an inspector arrived 6 days later. He wouldn't listen to any question and replied "If I answer that, I have to charge you!" We have no idea what he did to the new thermostat, new oil furnace, and/or to the AC condenser. We reported it within 6 days when the outside temperature was in the 80's. Today a technician was scheduled between 8am-12noon. I was told he would be a little late...Another call advised that he needed to be replaced with a technician that is knowledgeable about "Oil furnace/ HVAC systems"??? We are now at the mercy of a longer wait time and hope someone will show up today with the temperature rising in our home. Praying that all will be corrected at no additional cost to us."

"We decided to replace our 16 year old AC and furnace as we wanted to prevent possible problems with our HVAC system. The heating consultant that they sent, Alex H, was very friendly and knowledgeable. He provided us with estimates for a number of options - similar to those from other HVAC companies that quoted for this work. A day later I received a call from Blue Dot offering a discount on that quote and we accepted that quote. Alex made the one and a half hour drive to visit with us again, to walk us through the contract details, and to explain install process. This was a really nice touch as usually contracts are signed electronically these days. The Blue Dot install team came on time on the scheduled day and did a neat and professional job with the install - performing all the necessary checks and tests, and left the work area clean and tidy - and with the HVAC systems working well. The whole purchase and install process couldn't have gone smoother. We are very happy with BlueDot and will certainly use them again preferentially for our HVAC needs."

"While the technician who ultimately serviced my system was efficient and informative, the overall experience was unacceptable. It took nearly 18 hours and three separate appointments to replace a single fuse under a warranty installed on November 4, 2025. The dispatch, scheduling, and supervisory staff were dismissive and unresponsive, demonstrating a complete lack of customer care. This was, without question, the worst customer service experience I have encountered. Additionally, the failure itself appears to stem from incomplete installation guidance, as I was not properly advised on potential system vulnerabilities (such as power surges). While I appreciate the technician?s work, the breakdown in communication and service at the management level makes it difficult to recommend this company."

"Excellent experience working with Andy and his AJB Mechanical team to get my heat pump unit replaced on short notice. Everything was done on time and in a very professional manner. They took the time to explain what all needed to be done prior to and during the install so that there were no surprises. Once done they took the time to explain how to operate the new thermostat. I wouldn't hesitate a bit to use Andy and his team again should the need arise in the future."

The average cost to install a boiler or radiator is between 1500 and 9000, average for furnace is 2500 and 10,000. Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

"It went great! Vernon did an excellent job of replacing the furnace and air conditioning. He also made some improvements to my aging duct work to improve airflow. The results have been fantastic. A bedroom that used to require its own window unit to stay cool is now ice cold in the summer with the central air. Vernon and his father completed the jobs in a timely, professional manner and the price point was very reasonable compared to other offers. Father and son have many years of combined experience so I felt confident in their ability to do the work safely. It's been five months since they replaced the HVAC and so far, so good."

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My 1952 house was not equipped with a vent, nor proper traps for either the washing machine or sink. There were sewer gases backing up on occasion, into the sink area, which is of course unpleasant.

Robert installed the traps, then came back to add the vent to the outside of the house. He did not have to go through the attic and roof. The end result looks like it was built with the house, and blends in well with the exterior.

He responds to my need for help either instantly or within 24 hours, is professional and knows his business. Anyone he hires is up to his standards, and those are very high. Having a reliable and qualified plumber is key to survival, and for that need, I go to Robert!!

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"Me Henry was very professional and knowledgeable. He explained the whole situation to me and gave me all options and helped me choosing the best unit. My AC was leaking freon and was beyond repair. Initially Henry did his best to make it work and it worked only for two weeks and eventually we opted to replace our unit. Mr. Henry gave me the best quote and also adjusted previous repair cost towards new unit."

"My sump pump float became dis-attached and was not operating correctly.  I called to have someone come out as soon as possible - and was referred by another plumbing company to Aqua.  The workers arrived within an hour, which was nice because I was needing to bail water and had to get to work.  They diagnosed correctly that the pump was disattached and reattached it so the pump would work.  They would have likely left and not charged me at that point.  The pump is old, plastic and finicky -  there is nothing like living with the uncertainty of it failing during a heavy rainfall.  They indicated it would be a good idea to replace the pump ... and I had been feeling that way for some time.  It is 5 years old.
They were going to come back the next day, but discovered that a local distributer had 2 pumps in stock.  They went out and had it installed within 30 minutes.  It is a nicely constructed solid cast iron pump with a float on a rigid pole.  It comes with a 2 year manufacturer's warranty and a one year installation warranty through Aqua.  I don't think the speed of response and installation could have gone better.  I do not know the average for sump pump installation.  The pump itself likely cost under $150.  But, I did not wish to attempt the installation.  So, I'll give it an A, as I believe it is likely at least an average price for the job.  And I have a lot of peace of mind.
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