Get matched with top brick or stone siding: installers or completely replacers in Pelzer, SC

"From beginning to end Christian and his crews were responsive to my needs and the needs of the project. From the first meeting to the completion of the project Christian was onsite ensuring the work was to my satisfaction. His crews ensured that the jobsite was spotless at the end of the day. I was completely satisfied with all aspects of the experience. I will be using Christian and his crews in the future."

"Willie Rafael, the owner of Willie's Tile, explained that he was very busy with Angie's List recommended work, and it took several weeks for him to be able to come to our home and quote the job. However, he did come himself and quote the job. We agreed to the price and the work to be done. He said he would call to let us know when the work could be done. I waited several weeks, and then sent Mr. Rafael text messages reminding him of the job we wanted done. After about 9 weeks from the time I first contacted him, the work was scheduled to be done. He had instructed us as to the type and amount of tile to buy and have on hand. Mr. Rafael and a worker came on a Thursday morning. The bathroom toilet was removed along with old linoleum  and carpet. Baseboard and shoe moulding were also removed and set aside. Mr. Rafael left and his worker laid the tile. The worker said that he would "probably" return the next day (Friday) or Saturday. He did not come either day. On Monday, I texted Mr. Rafael and asked him if our worker had been moved to a different job. Mr. Rafael said that the worker would arrive after lunch that day. He also told me that I needed to furnish the grout mix, and a new wax ring for the toilet, items that had not been discussed before. (We also later needed to purchase a water supply line for the toilet connection because the old line was now too short.) The worker arrived as promised and completed the grouting. As the worker was cleaning up and preparing to leave, I asked about the replacement of the toilet and the moulding, etc. Things got a little confusing at this point. There did not seem to be a plan for the toilet to be replaced and the moulding re-installed. However, I asked the worker to call Willie and ask when these things could be done. Briefly, another worker needed to become involved, but by the end of the day, everything had been replaced. We were disappointed that the trash from the job was left for us to remove.
     Mr. Rafael is very personable and knowledgeable. I believe he is an expert at what he does. I also believe that he carefully chooses his workers, and he seems to have an excellent network of highly skilled workers. The tile work is beautiful and flawless. I am very happy with the work. I would certainly consider using his company again.
     I began to feel as if I was begging/badgering Mr. Rafael to do this small job for us. It may have been too small for his close attention. If I had not continued to text and remind him of our agreement, I do not think the work would have been done. I would have preferred to know "up front" what I needed to furnish. Perhaps this was a failing on my part for not asking specifically. Generally, the job did not go as smoothly as I expected. Much more supervision and initiation of communication was needed on my part for the job to be finished.
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"Shawn Crisp came to assess our project and got back with us the next week when he said he would. He arrived at the appointed time with Howard ready to install a design of pipe rails that fit the need perfectly without interfering with maintenance that may need to be done. Now we can change our filters easily and is also a safety measure for anyone needing to enter or exit the attic space. They also securely rehung a 35 lb decorative mirror in our dining room without any damage to the wallpapered wall. They were professional, congenial and fair. They did a wonderful job and we would recommend SC Maintenance to anyone that needs a job well done."

"Dan was very professional, provided good referrals to check out before hiring and thorough quote. He showed up on time and cleaned up the project before leaving each day. His knowledge allowed me to keep the original deck foundation and reinforce it before building the new deck with a composite surface and wooden/aluminum spindles rails. He also converted the steps from 5 to 6 thus making them easier and safer to use."

"We contacted P an D to help fix eroded mortar on our chimney contributing to a leak. Jeff and Tim were very responsive, communicated well and completed the job to satisfaction. They guaranteed their work, so when the original repair did not fix the problem, they came back and readdressed the issue with success. Would undoubtedly recommend and hire again."

"They didn't end up doing the work. They were really high on what they wanted to do. Other people who looked at the porch said that it was not causing an issue with any water intrusion and that there doesn't seem to be any signs on the posts that this could have been recent, it could have been long ago. So no work was done. It was a front porch that had just the level concrete on one side was dipping just a little bit. I think they were going to pump it up from underneath or something like that to level it out. I would say that their response time and their professionalism of getting the quote to us on a timely manner was good. The quote was high and yet the work was not necessary according to other quotes. They should be honest to say when repairs are necessary and when they are not. The guy who showed up was nice and professional and was on time. There was a decent response time."

"An absolute pleasure to work with. Was always early or on time. Will be doing future work other than roof repairs. Hard to find a contractor that will do what they say when they say it will be done."

"It is still not done. We first want to point out that David Chernow and staff/partners have all been pleasant to speak with when we have had to contact them, but it has taken a very long time to get the work done. He is not to be held responsible for the horrific weather we've experienced lately, but it seems that other jobs have jumped in front of our job after we were promised to be first in line after the rains passed etc. If it rained on Monday, they'd be at our house on Tuesday...or Wednesday or the first non-rain day on the calendar. We've waited patiently for "need 24 hours" and "family emergencies" and "someone will be there at 6 pm" several times now. On Monday, April 3 David finally showed up and bleached the deck. He had visited a week prior to assess the work (we were told he would be there to begin work) and as it turned out, he didn't have bleach on his truck or the appropriate pressure washer. Hmmmmmm. I offered a gallon of bleach we had just purchased for other house maintenance projects, but he had more important things to do. There are 3-4 grocery stores in a 3 mile radius from our neighborhood if my bleach wasn't the right kind...A promise to be there the next day was made. Well, it rained. He gets a pass. Then the promise to keep us first on the calendar etc. Finally on April 3, David and another staff member showed up to bleach the first layer of grime off of our deck. He noted that we needed to replace 4 boards and for a very reasonable price and an agreement to take a check, he would return after the tornadoes passed the next day. No show on Tuesday and Wednesday brought more horrendous storms. Thursday was Carolina blue sky clear. no show. Friday we were promised a 6 pm visit for the second pressure washing and the sealant to be applied. No show, no text, no email. No dinner plans either. After we emailed Monday, April 10 to see if we would ever get on the calendar and get to use our deck and get our money's worth, we were promised someone would be at our deck, pressure washer in hand with sealant and (we thought replacement boards as discussed Tornado Monday) at 5:45 pm I was wondering just how scathing I should be or not be. The UPS delivery guy arrived the same time Quality Services guys arrived. Not sure if UPS didn't deliver them to us. No boards to replace, no bleach, no notes in our file that these things were discussed, only a "it wasn't part of their original plan offer." This crew agreed to use our bleach, were honest enough to tell us that if it wasn't clear this time, it wasn't going to get any clearer looking and more bleach would indeed damage the wood. God Bless them, they worked for an hour to make it shine. However, it was then too late for the sun to dry the deck and we were promised that they would be back "tomorrow after the last client" to apply the sealant. We will be sealing over boards that will most likely survive another couple of years, but wouldn't it be grand to have it done right? I think Quality Services has the right idea and price point. In general, I would restate that they are very nice, just overwhelmed with the work load they've taken on and unable to manage their own up-sales and calendars."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"IT all went well. He lets me know when he's coming. He shows up on time. He contacted me every time before he showed up. He got done everything he said he would. He got it done on time every time and for a reasonable price. I checked with several other contractors and he was the most reasonably priced."