Get matched with top swamp cooler service or repairers in Plainfield, IN

"Originally I called for a diagnostic of my AC unit, which was doing a terrible job cooling my house. Nikita did the diagnostic-turns out the coolant was leaking, a coil needed to be replaced, and not to mention the thing was from the 1990's. We decided to replace and upgrade it, as well as our furnace, since we froze last winter (turns out it was badly rusted on the inside and emitting CO into the house, which NO ONE found last winter (had it looked at by 4 different people and everyone said there was nothing wrong except that the BTU's were too small for the size of the house). Roy was so awesome, because even though they couldn't schedule us for the next 3 weeks, he made sure we stayed cool-he filled up the coolant and came over to the house a couple times when the AC stopped working. I will be keeping him as our heating and cooling guy!"

"Companies are only as good as the people working for them. This is especially true for the HVAC industry which, as a whole, is basically an alligator-filled swamp. From the moment you first speak to Aaron, you'll know working with him and his outstanding company is going to be a completely different. After being repeatedly ripped off by some of the big names in HVAC in the area, I ran across Aaron. Immediately, he displayed his honest, helpful nature. Nobody in this dreadful industry had ever given me the distinct feeling that I WAS NOT dealing with a con artist. But, Aaron did. No owner has ever answered the phone when I called. Aaron did. Nobody has ever spoken to me in a forthright and respectful way. Aaron did. No HVAC guy has ever treated me in a way that made me feel complete confidence in his abilities and character. Aaron did. When you need help with an HVAC situation, there is really only one way to make certain you don't get your pocket picked. Call Aaron, trust me, call him. You'll be so glad you did."

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Tim had to reschedule our Appt but they notified me 48 hours before the Appt and I was able to arrange for another day. Tim came and checked out the Unit and it had leaked all the coolant out and even though the unit was only a little over four years old there was a big problem with the condensing unit (Tim showed me the evidence of the repair that had been done by another company and was not successful in fixing the problem) He was professional he did not throw the other company under the bus but did explain in detail the function and the purpose of the attempted fix. He explained the options of an attempt to repair it again or replace the whole condensing unit. I bought the home only 3 months ago and this was not a happy moment. Tim checked to make sure there was still a warranty on the unit and luckily there was.... I agreed with Tim that a better option would be to put in a new unit which would be covered for two years. He discounted the labor 25% as a gesture in being inconvenienced for not making the first Appt. He set up a date to complete the work only 2 days from today."

"My heat pump/AC unit stopped working mid morning the day I was going to leave on vacation. I called Bassett to see if by chance someone could make it out that day, or at least I could get on their schedule right when I returned. She checked with one of their service crew to see if he could swing by my house right after he was done with his current client. He was there within 45 minutes and had made the repair within 30 minutes. Now that is what I call great service!!!"

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Did not use service as company explained they didn't service the product I had but was generous enough to tell me it's because the GE brand is too expensive to repair. She also went on to recommend a product."

"Complete Comfort has really come in clutch for us three times in this past year. They had previously replaced our old water heater last summer, then in May we discovered a manufacturer defect that required the new water heater to need replaced. Complete Comfort performed the work at no cost since we were still within the warranty period. Fast forward to last week and the water heater was out again! The same day of the issue they had someone out and discovered a backup at the main sewer line was actually causing a substantial water leak that put out the pilot light in the new water heater. The very next morning they were out and cleared the line outside of the house and we were back to being completely functional. There aren't many more frustrating home repair issues than being out of hot water and Complete Comfort has now fixed that issue for us 3 times in the past year within 24 hours of each incident! Great company to work with and highly recommend!"

"We use RT Moore to service both our HVAC system (2 heat pumps & 2 furnaces) and for our plumbing needs. We have a contract for the semi-annual (spring & fall) HVAC inspection and maintenance. We used them three times this year for plumbing needs (the natural gas pressure relief valve replacement, sanitary sewage pump replacement and repair of a leaky drain line). RT Moore's technicians are dependable, timely, professional, courteous, neat and friendly. There may be cheaper providers of these services but we believe that RT Moore offers good value.
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"We found out the tank was defective from the factory and they came right out and replaced it. Very professional, responsive, and courteous. I would highly recommend them."