Get matched with top swamp cooler installers and replacers in Richlands, NC

"On extremely short notice, James and his team were onsite and were very efficient in the performance of the work. Even though they had a 20-point inspection and cleaning list to do for a small flat fee, they were meticulous and did not rush anything. In fact, when it came to monitoring refrigerant levels, James took several readings to establish correct information. At all times, James took the time to explain his work and process, answering my many questions politely and professionally. Faced with a possible expensive repair, James did troubleshooting to establish that it was a faulty part. Instead of trying to get me to pay him for the part and repair, he advised me that the part was still under warranty and to contact the people who installed it. That showed me both his character and his skill in his craft. James provided me with advice that saved us money in both short and long term, and i highly recommend him."

Family and Veteran Owned / Providing Heating and Cooling for residential and light commercial/ Serving New Bern - Havelock - Morehead and surrounding areas

hvac

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"They salesman and the workers were very courteous and thorough. We would definately use them again."

"It went very well. He was punctual. He looked over the unit. Explained the problem and what it would take to fix the cooling unit. He went over pricing with me and even gave me the opportunity to look at competitors prices. Mr. Davis had my unit fixed same day. He was kind, courteous, very knowledgeable. Being a single woman home owner its important to know your not being taken advantage of. Mr.Davis provided an excellent service. I would 100% use him. again."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
"

"They did the work and it was fine, but they didn't get the price right. It was really frustrating to get them to give us the correct price. I am sure my husband will call them to fix the furnace if we had another problem. They did the service in October when we had the last hurricane and they had to replace the furnace and the air-conditioner. They did some deck work with it as some of that had to be replaced. They had to build the furnace and air-conditioner up to elevate the flooding issues. They did the metal work under the furnace to elevate it. And outside for the air-conditioning unit they built a wooden platform to put it up. They did a good job when they did the work. The state was giving a rebate if you got your paper work in, but you should have it from the energy efficiency unit. So it had to be broken down by the price of the furnace, what the specifications of the furnace were, the price of air-conditioning unit and specifications to make sure it met their qualifications for the rebate. We went there 3 times before they could get it figured out, and it was just frustrating. It wasn't the quality of the work; it was the paper work that was a problem. It is hard to comment on punctuality because everybody needed the help at the same time, it wasn't in the normal circumstances. The rebate was available only till the money was gone, so we had to go in and get our paper work in electronically and once everybody put that in, it deducted the money from the pool, so it lasted from a Thursday till the Tuesday. After Tuesday if I didn't have my paper work in I wouldn't get any money. It was kind of important why the paper was needed. We have used them before, but it was just an issue of the paper work this time."

"

Mr. Moorer found several parts that needed to be replaced in both units, and I was happy to pay for parts and labor to the tune of $1300 rather than buy an entire new unit. I was very pleased with Mr. Moorer's knowledge, work ethic, and professionalism. I have also placed my units on the annual maintenance program that they offer.

"

"Was on time very professional and exceeded far what I was expecting"