Get matched with top swamp cooler service or repairers in Rillito, AZ

"Great customer service and did an excellent job."

"I am very Happy to say that Done Rite Services is a Wonderful Company to work with. We have been using EMMCo for the entire time of owning our home (15+ years) Always reliable and friendly. Before the Holiday's our heating began to act up and we knew it was time to replace the entire system. One phone call to the office and the appointment was set. Jordan Benjamin came out and spent time explaining options and what would be done to replace and upgrade our system. Within a week the installers Brandon McSpadden, Kasey, Isaiah Cotroneo arrived. They explained what would take place over the next 3 days. This could have been a disaster because we have 4 dogs but they were very accommodating. With very few hiccups my system was installed to my satisfaction. I have to say not one piece of wire, tape or a bit of dust was left behind. Each one of the crew was very respectful of my home and the most professional group of young men. I am not the easiest to deal with because I have lots of questions. I was never made to feel like I was bothering them and they took my concerns very seriously. My rating for this company is they are AMAZING!!! They go above and beyond to satisfy and do a professional job. Thank You Brandon McSpadden, Kasey, Isaiah Cotroneo and all the office staff that assisted in keeping me comfortable in my home."

"They worked really hard to get it fixed in a timely manner. I would would use them again."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"Matt is very meticulous and tested all parts of the system thoroughly. It was the first time I had a company test an A/C system where I felt the money was well-spent and that it would protect me for the cooling season. He spent well over an hour here going over everything. Matt's philosophy is that's it's often cheaper to repair and maintain equipment than to replace it. I agree with this approach. Matt noticed a refrigerant leak and found a couple of test valves that might have been the cause which he replaced. Also, replaced a run capacitor which was getting weak, and added 2 lbs of R-22. At the end I decided to sign up for a yearly service where he will come back in the fall to check the heating system. He provides free filters for the year with this service. He's professional, friendly, knowledgeable, and also a very nice guy! You won't go wrong with Matt."

"It went well. We will use his services again, if necessary."

"Excellent, as always. Have been a customer of D&H for nearly 20 years. Everyone contacted from the office staff to the technicians are always courteous and professional. The most recent visit was Nov 5, 2019. Brandon was the technician. He was courteous, professional, and efficient. I was confused about an invoice I had which I thought was a receipt for installation of a part. Brandon was extremely patient in allowing me to present my opinion and then he very patiently explained that what I was looking at was an estimate, not an invoice for service. And he explained in detail the benefit of having the part installed. I authorized the installation of the part and he took care of it efficiently. Brandon displayed the kind of customer service we expect and appreciate, but in today's business climate is not always the case. Would absolutely recommend Brandon and D&H to anyone who needs HVAC service or repair."

"A-maze-ing. These guys were GREAT - I won't be calling anyone else in the future. First, they spoke to the woman in the house exactly as they did to the man - no dumbing it down for the ladies. Physically showed me what was going on and explained it well so I understood what was needed and why. They let me know which repairs needed to be done immediately and which could wait - no hard upsell at any point. They set reasonable expectations for what improvement I could expect with each step. Polite, friendly and helpful, showed up well within the estimated window. Before each visit I got a text with the name and picture of the tech who was on their way and a phone call from them to confirm. In 5 visits I worked with only 2 point people, meaning they weren't having to start from zero every time someone walked in. They charge by the job, not the hour, meaning the work was done quickly, but with quality. I had someone I know take a look at the work and they said everything looked very well-done. After each step they followed up with me by phone to find out if I wanted/needed anything else. In short, I had a shockingly great experience with them and can't recommend them highly enough."

"

The diagnostic evaluation description changed from my purchase date to the appointment so the service was not what I expected.



I hired the company to seal my ducts. The price was reasonable but on the date of the appointment, only a portion of service was performed and the time of the appointment was not as scheduled. The remainder of the service was rescheduled when I called the company. The computer that shows pre and post duct sealing leakage was on the fritz. I was supposed to receive a copy and have requested this multiple times. I still have not received this.

The servicemen are very professional and seem quite competent. The schedulers, receptionist, business office end of things is atrocious.

"

"Very good service. On time. Thorough and work well done."