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"Pros: 5 stars/A rating for Maria and Chris. Maria was very professional and accommodating, even with the changes of schedule due to delayed delivery from the flooring company and my own indecisiveness regarding the installation of shoe-moulding, When I reported a couple install issues, she was quick to make sure the installers returned and fixed the problems. So, yes, in spite of the "cons" noted below, I would recommend Freedom Renovations Inc. Cons: The biggest con for me was trying to communicate with the two installers. I think a lot of the issues I am going to address in this review might have been avoided had we been able to communicate a little better. The two young men doing the install were very focused and hard-working. I do not recall seeing them slow down or slack off at any point. At first, I was impressed with the speed in which they worked; however, I started to notice they were going too fast, cutting corners, and creating more waste than necessary. I found them literally tearing the under-flooring material, leaving huge gaps and then covering the gaps with tape. When I tried to address the issue with them, the one who could speak and understand a little bit of English pushed back, telling me that it did not matter because of the padding on the underside of the planks...and he continued doing it in spite of my objections. Having to express concerns about a contractors work is uncomfortable enough, but trying to reason with someone who does not understand you is a bit frustrating. In any case, it most definitely did matter; because now when I walk across the floor, I can feel the difference by the give of the blanks as well as the crunching sound. In one area in the dining room, it is uneven, one or the other pops up depending on which side you step. I found one plank that is cracked on the end in a high traffic area, another bent on the end in the same spot as the one that is cracked, and there is a couple torn areas in front of the stove (they should have installed the plank in front of the stove after they put it back). Those tears are hardly noticeable and I would not have mentioned them had I not found the other more glaring mistakes. According the the measurements, I had enough threshold pieces cover door transitions, but I ended up having to buy more for some reason. Aside from the pieces that I found and retrieved from their trucks, there was no materials left over. Had I not pulled out an unused plank and a couple larger pieces of plank, they would not have had anything to repair the areas that I had called Maria about soon after the install was complete. Whenever I get around to fixing the cracked plank, I will have to spend over $100 for another box of six. I really hate writing this part of the review. The guys were hard workers, but they need to slow down and not be so wasteful. Also, I have a hard time believing they did not know they cracked the end of the plank when trying to click it in with the other one. Even, after this review which some might consider a scathing one, I would still recommend the Freedom Renovations, Inc. just based on my interaction with the owners. I would ask for another pair of installers, though. I have attached pictures. Overall, the flooring looks great. There are some imperfections that are glaring to me, but others might not even notice at first glance unless they are uber observant...or happen to walk over the crack in bare feet. But, I clean and walk across the floors daily; it is difficult for me not to notice."

"I had a great experience working with the Floor Crafters team to pick out flooring and schedule the installation. The work was completed quickly, and my floors look amazing now!"

"Brandon took the time to listen and proactively address potential issues and concerns. Project was for installation of 920 square feet of luxury vinyl planks, not hardwood, a much better option for us. Installation was completed in a single day. Brandon followed up shortly after installation to address any concerns. I would use this company again."