Get matched with top swamp cooler service or repairers in Rockport, MA

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"Service was prompt and professional. Tech Guy Cilluffo was friendly, knowledgeable and was able to repair the problem quickly by replacing the voltage regulator. Cost for this particular repair seemed a bit high, but was probably in line with what other large providers would charge. Would definitely consider them again for service in the future."

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently.
Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc.
They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden.
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"Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service."

"That was the second time we used them. It was about a year before. We have our chimney cleaned usually once a year. I want to say it was less the first time but I think maybe we had some special coupon. It might have been about $40 or $45 less, possibly."

"It went well. We will use his services again, if necessary."

"Great! Owner was the one providing service - prompt arrival, quick getting the appointment (next day; I wasn't in a rush). Took care of the problem quickly and at very reasonable price. I've had this work done by another firm (rhymes with Toto Tooters) about 8 years ago and this was nearly half the cost!"

"Working with AccuTemp (and specifically Damon) was extremely easy! I called on a Sunday because my forced hot air system had stopped blowing warm air and, with children in the house and the temperature dropping, I needed assistance right away. Damon first talked me through what some of the issues might be, then gave me my options for how I would like to proceed with fixing it. At no point was he ever pushy and he provided me with all of the information that I needed to make an informed decision. Damon came out later that evening, fixed the problem in about 30 minutes and even gave us information about how we could save money on the repair by signing up for a service contract. I would be happy to recommend AccuTemp to anyone who needs HVAC assistance."

"We just bought a small second home in Billerica and furnished it from scratch.  This resulted in way more cardboard and other trash than we were warm and fuzzy about breaking down, cutting to the required size and tied bundle height specified for curbside pickup; we also had miscellaneous paint and other items added to the pile.  I found Steve on Angie's List and called him.  He was prompt and courteous in all communications, arrived on the day promised to give us an estimate and stuck to his word when he performed the work on the promised date.  This is important because we did advise that we still had several more boxes and items to add to what he was viewing for the estimate -- we were able to give him an approximate report of what else would be added and we didn't exceed what we told him, likewise he didn't add to his original estimate.  He is very careful in his work, is neat and quick and friendly.  We are VERY pleased and will use him again.  We will also recommend him to anyone who can use his multi-faceted services."