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"Clark's is a great resource for heating and cooling needs and are flexible with scheduling. I'd recommend for new installation of a/c units. Thank you Clarks team."

"Great experience! They were very professional with the installation and service, respectful of the home and removal of old furnace, and provided a wonderful new system that has kept the house super comfortable! The utility bill has been significantly reduced from replacing the old heater, no doubt it will be paid for through the savings!!"

Small business started after years of working in the HVAC industry I've decided to go out on my own and provide HVAC services for my city.

"Exceptionally well. All phases of this job, which was to replace a 64 y/o furnace, and replace it with a new one was handled by Scott Bryant and his team in a timely and professional manner. The install crew ( Nate & John ) had the experience and knowledge to tackle this challenging job and make it look easy. I was super-impressed with the results of both the furnace and hot water heater finished-product, Well Done !"

"Wayne answered my call on a Sunday night. Gave me an honest rundown of what he could do and when. Called in the morning, came in, replaced the valve, and checked the system, all before 11 am. Heat is back on on a very cold New Year's Eve night."

"I was able to get an appointment at my convenience, and James arrived right on time.  He explained to me what the problem was and stated it might take a day or two to get the part.  He also explained the part would be quite expensive because the replacement had been retooled with metal instead of plastic.  He also showed me that I could use the dishwasher without that part being replaced.  I chose to replace the part.  A short time later, he called to tell me he had found the part locally and could come by the house again right then to replace it.  I liked his honesty and the extra effort he made to get the part and replace it in the same day.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"this part of it went well: they dismantled the old fan. they assembled the new fan and installed it. This part not so great: After the new fan was installed when I turned on the switch the fan made a humming noise (which the old fan made, too) and it is really annoying. I asked why it was making that noise. they said because the switch is old. I asked if they could change out the switch. No, they don't carry new switches with them. I bought a new switch at Lowes and called White Rhino. It would cost me another $79.00 for them to come out and install the new switch."

"Hired to lube swamp cooler. Came out same day as my call. Jeff showed me video of bearings and advised should be replaced this fall or next spring. He provided part number from Lowes. I'll call for an appointment this fall. Good guy!"

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We don't have a regular plumbing company, so we started calling down the list when we needed help.  I called 2 other companies first on a Saturday afternoon.  They were too busy and couldn't help us.  Anytime was the next company I called and they said they could send someone out in about an hour and a half.  Derrick arrived promptly and took everything apart, showed my husband what he missed, and put it back together so it worked.  Very low stress once he arrived.  We will use them again when we need plumbing or HVAC and very much appreciate the assistance!

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