Get matched with top doors installers or repairers in Rumford, RI

"They did a great job communicating with us during the process. The install was quick, no issues and they left no mess. I recommend them and planning on using them again at our new house."

"I selected Mass Garage Door Expert after contacting several other companies who were booked for several weeks. Mass Garage Door had open appointments two days out. The installer arrived on time, and was able to make the repair on the spot. He also provided me some useful information about the condition of my equipment and possible improvements. I would highly recommend them and will use them again in the future."

"Mark was great to work and easily rescheduled (at our request) a few times as we had an ever changing move-in schedule. We wanted the same key to different doors, so he rekeyed the front door, as well as changed the doorknob and rekeyed the new lock from the garage to the house. He showed up on time and was very professional."

"This has to be the best contractor I have ever worked with. Professional. Thorough. Neat. Available. Impeccable results.
I contacted Lopco in mid-June and had a couple of visits with Mike (VP of Sales). Mike took lots of pictures. He followed up with an estimate a few days later, and came out for a second visit to wrap things up. One third of the total payment was taken. Mike supplied me with his cell number, and when I had questions about a starting date he immediately connected me with Tom (president and owner).
Tom was always available by cell phone. I texted him several times and he always got back to me. Tom stopped by several times and even rang the doorbell just to talk and ask me how I thought things were going. The job was done in three phases; power washing, repair and prep work, and staining. Just as I was told, workers would return every day to complete each phase before moving on to their next job.
The prep work was excellent. Workers sanded, sealed minor cracks, replaced damaged clapboard and shingles, and repaired a window with heavy water damage. They replaced a wooden panel below a deck door with a composite material to prevent further damage. They removed an ant nest and even called a pest control company on my behalf.
Second payment was done at the end of the repair work, and the last payment was taken at job completion. The workers that stained the house were particular to the end. They covered bushes, decks, and the driveway. There wasn't a drop or spill anywhere to be found. Paul (production manager) asked me to approve colors after small samples were applied. As it turned out the trim color was a bit too light, so they immediately changed it for a darker color after getting my approval.
All the workers were approachable and easy to talk to. They showed up on time every day, and completely cleaned up each evening. I wouldn't hesitate to recommend Lopco to anyone, and I would definitely use them again myself.
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"My thanks go out to Dennis Jason Rob and all the crew that worked so professionally to make my home beautiful! They were accommodating and flexible Wherever a problem or unforeseen issue arrived they felt with it in a timely and efficient manner I highly recommend them for your home repair"

"He explained all the issues with the door - why it was hard to move, age of door, approximate cost to repair and replacement types.  He was very experienced and explained all issues thoroughly.  Door moves better than ever.
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"Roland was professional and successfully installed the wrought iron railing inside our front door area. He reviewed various installation options with safety being a key component so the railing would be strongly anchored to the wall. He did not waste time and cleaned up thoroughly after. Would DEFINITELY use Roland again and highly recommend him."

"Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors."

"UPDATE #2:
Windows, sliding doors and front door are finally finished.  The installers did a fantastic job.  The windows we ordered were not the ones we received.  We ordered the SoftLite Pro window and received the Imperial LS.  The LS is a better made window as it's one of the upper tier SoftLite windows but with the standard glass package ends up with a slightly higher u factor (0.28 vs 0.27 for the Pro).  Plus, the opening is a little smaller as the Pro has a thinner sash.  But it really isn't enough of a difference to gripe as the windows look terrific.   SoftLite offered us a credit for the rebates so we could purchase a new AC unit that would fit the narrower sash, which was a solid gesture on their part.  

The sliders we ordered were not even offered by SoftLite.  So we ended up with a triple pane 0.26 u factor slider for the cost of a double pane 0.27 u factor (which is not made, it's actually a 0.28 u factor double pane slider).  The sliders are seriously heavy.  I'd recommend anyone considering sliders to get the triple pane slider since it's all glass, there's a lot of heat transfer - better to have the extra protection here.  

The ThermaTru door had a couple cosmetic dings from the manufacturer - extra caulk, a slightly cracked frame.  Again, easy enough to just fix those issue than to get bent out of shape about it.  

All in all, it wasn't the smoothest job and there were real communication issues.  The owner had other issues he was dealing with so I can understand it to some extent.  Still, as a business, communication is key.  The installers were great - really courteous, really professional.  They worked right through for two and half days to get the windows and front door done.  Then came back for another full day to do the sliders.  

Most contracting jobs will have problems - this one had more than it's fair share.  But the key is to acknowledge the problems and make them right.  They did that.  And in the end, the product - the whole reason for the job in the first place - turned out beautifully.   


UPDATE #1:
Received a call from the owner on Monday, 27 July.  He acknowledge problems and is trying to make things right.  There were very real issues with communications, scheduling, and ordering as the sliding doors we ordered were only just submitted on Monday 27, July, even though we ordered them back in early June.  The 4-5 week project we were quoted will end up being an 8-10 week project and the window and front door portion will be installed (I hope) the first week of August.  I will continue to update as the project progresses.  I'm hopeful the worst is over.

After calling several times to find out the status of our install, since we were a few weeks past the original time quote and I still hadn't been contacted, the run around started on 17 July.  Apparently the windows were manufactured and were shipped to the contractor but there were no sliders.  In fact, no one seems to know where the sliders are or if they were ever ordered (I say apparently because I have no way of knowing or verifying this) .   Still, the windows were in so we were told we would be able to at least get that portion of the job done and when the doors were available, they would come back to do those.  The first date we were told they would be installed was Monday, 20 July.  The owner, Steve, called and asked me to call him to confirm the Monday install.  That call was on Friday the 17th and I returned his call on Saturday AM and left a message saying that Monday would be fine.  Monday AM I still hadn't received confirmation about the install so I called Monday AM.  The installer was doing another job and he wouldn't get to me until the following week (27 July).  On that call, I was also told that Steve would get to the bottom of the mystery of the disappearing slider doors.  I have called 3 times since Monday the 20th to get an update about either the window install or the sliders.  It is now Monday, 27 July and I still have no idea if my windows will be installed or if the sliders we ordered and paid for were ever actually ordered."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."