Get matched with top doors installers or repairers in Saint Charles, IL

"Quote given by phone and appointment scheduled. Guys communicated by text in advance of arrival on appointment day. Arrived as promised and quickly fixed door. Very friendly interactions. Only strange thing was the repair person said the price was $130, but I had been quoted $80. When I pushed back, he immediately conceded to $80 price. Not sure what happened there, but glad it didn't turn into any conflict."

"As I mentioned above, the three installers did an excellent job."

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The repairman arrived exactly on time. He adjusted one garage door opener that wasn't working. It only took about five minutes. So, we weren't charged for that.

He then replaced another garage door opener. He didn't have one in his truck, so he came back later to do the work. We weren't home at that time. He took all of the required information and did the work while we were gone. He was very accommodating and helpful.

Their prices were significantly lower than another company that I have used for years.

I would highly recommend this company.

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"I was looking for a new garage door within the year but I needed one immediately after knocking the bottom half of my garage door off the tracks. I called and spoke to Jose and he said he would come look at it within the hour. He arrived about 45 minutes later and just as I thought I needed a new door. He took measurements and said they would be able to install a new door that same day. Later that afternoon Jose (a different Jose) arrived and took off the old door, frame, wood around the door and spring. He completed the job in about 2 1/2 hours. I asked how long he had been doing this type of work and he said 20 years. You could really tell! I was impressed by his workmanship and attention to detail. I was a beautiful job. I will use Benchmark in the future for any work involving my garage door or openers."

"SHORT VERSION Outstanding! Competitive & detailed quote for major window repairs, excellent communication, swift scheduling, timely work, high quality repairs. Positive all around. I know definitively who I'll call next time I need window repairs. LONG VERSION After decades of neglect from the previous owner, and a few years of neglect from us, our 31 yo casement windows were in terrible shape (10 banks of 2). Major rotting of wood sills, sashes, brick moulding, and more. Ronnie & crew in the field, along with Dylan in the office, provided a clear, detailed, competitive quote based on what they could see during the initial inspection. Given the windows' particularly poor condition, they appropriately warned me they might uncover additional repairs while taking everything apart for the quoted repairs. I knew this to be the case from past experience, but still appreciated they called it out explicitly. Ronnie & crew were on-time, respectful, communicative & informative, and ensured I knew the status of the work as it progresssed. During the repairs, Ronnie identified some hidden issues -- though not entirely unexpected (see aforementioned warning) -- which required substantially more work. In each case, Ronnie showed me the newly uncovered issue, explained why the work needed (or did not need) to be done, and confirmed how I wanted to proceed. Most of the additional repairs clearly were necessary to support and complete the originally quoted repairs, so I agreed. In an instance or two, he noted an additional repair was non-critical, and I passed -- no pressure, no problem. We still have 2 banks of 2 windows each, with sashes too far gone to repair, so Ronnie and team are working with me to identify options for sash replacement. Hopefully, since the original model is discontinued and not available, we can use a newer model from the manufacturer (if they fit), But if not, Ronnie is actively working with me on contingency options. I wish all my home repair experiences were this positive. I said it above, and it bears repeating: outstanding! I know definitively who I'll call next time I need window repairs."

"My husband took off work to wait at home for Forest Door and a cable company technician.  While the cable tech was late, then called a couple of times to push back his arrival time, the Forest Door representative was extremely punctual.  He said he would arrive at 10 a.m., and my husband told me the rep called from the alley at 10 a.m. sharp.  He was polite and efficient and we felt the price was definitely fair for the amount of work done.  We would use Forest Door again."

"Replaced all my windows and 3 doors. The installers were absolutely fantastic! Very professional, hard working and kept great communication throughout the installation. Cleaned up everything, nothing was left behind. Windows and doors are absolutely lovely! Very happy I choose Next Door Window & Door for this major renovation!"

"The R&S on-time estimate was done at the same time as the garage door inspection. The price was very competitive. Unlike another bid, R&S did not need to reframe my 50 year old doorway. Communications were easy with the company owner Russ. The work began a few days later, and I didn't have to wait weeks for the new door as required by another door company. Dale, the expert installer, had the old door out and the new door installed within 6 hours. He made some adjustments quickly at my request. Overall, an excellent company to do business with."

"These guys are excellent. Their estimate was accurate and fair. We looked at four different companies and this is the only one that assessed the problem correctly. We had exterior French doors installed by another contractor and he did damage to the door, and it wouldn't close correctly. We had to deal with this for six months before giving up and hiring these guys. They started the job ahead of schedule and did very nice work."

"Very well done. Responded quickly to a small caulking miss after work was done and payment was made. Their storm door product (ProVia) costs a bit more than big box storm doors but feel I got more for the money as well. Will of course know their true durability only after many years have passed but product certainly looks and feels sturdier than my old Larson doors which themselves weren't bad."