Get matched with top central humidifier installers and replacers in Salem, VA

"It went splendidly.. I couldn’t have been more impressed with the professionalism of the installer, Scottie Fralin! He made a recommendation as to complete replacement of toilets which he obtained for me since I am elderly and have neuropathy in my hands and arms, making purchasing and handling the pickup of not one but TWO commodes daunting. He cleaned up the areas after he completed the work, leaving me “good to go”! I suppose I didn’t realize the old commodes were nearly 30 years old. I’m pleased with the replacement choices! Thank you Scottie! And thanks for your patience with my chatter."

"Above and beyond! Freedom pulled out every stop to source me a new ECOER unit when my HVAC failed; the least of which was driving to another state to pick one up and installing over night so I could escape 90 degree days as quickly as possible. They found ways to help beyond just repairing the unit as well - they changed my filter and even offering to carry a heavy package from the front doorstep to the back patio. They left the house in the same condition they found it, cleaned up their debris, utilized booties and tarps to keep the home safe as they worked. Thoughtful, mindful, honest and efficient. If you’re looking for HVAC guys give them all call - cannot recommend them more!"

"They come out really fast after you call. The first time we called because our heat pump went out and they came out the next day. We then signed up for the annual maintenance. They replaced our heat pump and everything that goes along with it. We just called them a couple weeks ago because the humidifier was not functioning. Turns out we just needed a switch flipped. The control for the humidifier had never been hooked up to the electrical so he wired that for us. They are really nice people. They are responsive. We have been very happy with them so far."

"One morning I noticed water on the basement floor, right below where the main line comes into the house. When it rains, this area is the only place where the basement leaks (pretty good a house 80+ years old!), but it wasn't raining. By turning off water to the house and monitoring the meter readingsl, I figured the leak was outside somewhere.  Next I called the water authority to have someone turn the water off.  I went online to Angie's List  and called a highly rated local plumber. Next day he came and dug around outside of the wall; he said water appeared to be coming from somewhere up  the line, but it would be almost impossible to figure out where without a lot of digging . Ok, so the whole line from street meter to the house would have to be replaced. He gave me an estimate. Next I looked at Angie's List ratings again, choosing Ostrom and one other company to get estimates. After I called them Wayne from Ostrom came by later in the afternoon, whereas the other folks couldn't make it for two more days, and we needed this problem to be resolved!
Wayne was easy to talk and listen to. He answered any questions I had--even put on shoe  covers before entering the house to protect our floors. I learned from him that we could use a hose between our good neighbor's spigot and ours to use  her water until a new main was put in. (This ended up working just fine.) Before the end of the day I received a detailed estimate via email which was almost the same as the first one I got from the plumber who did the  digging. The third company I called finally sent someone to look at the situation and give an estimate, but I didn't receive anything until the next afternoon. By that time I had decided to hire Ostrom because, for about the same cost I could have a team instead of one plumber do the work. From there the process was smooth and easy (though we had to wait until city workers came to bust up the sidewalk segment next to our meter for access), from making a down payment through scheduling the work until November 24, 2015, when Wayne and two others showed up and went to work installing a new water line. They worked from mid morning until mid afternoon. Once finished, Wayne showed me what they had done, including new  piping from the new cutoff up to a cold water line inside the basement. Our problem was fixed just two days before Thanksgiving, so no worries over the holidays. I recommend Ostrom heartily to any who need plumbing help!
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"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"They completed the heat pump installation work but did not come back to install a new filter rack system. I have contacted Mr Tilley three times for him to schedule the work. He came to my house but after two weeks no work has been scheduled. I am disabled and cannot change the filter without a great deal of discomfort, so I really need the work done. Update: The service took about an hour to complete."

"The employees replaced the heat pump and blower unit downstairs and did not leave a single item that needed to be picked up or cleaned....Very responsible crew...."

"They showed up when they said they would and performed a rather nice transformation of a high moisture crawl space to one I no longer need to worry about. They installed new vapor barrier that unlike my old barrier actually covered the entire ground and was even cut around pillars, again unlike the old. They also installed a dehumidifier and rehung falling insulation batts, as well as sealed all the vents and along the foundation with foam. Finally it no longer smelly musty in the crawl space. Glad I did this before any wood damage had occurred, well worth the money. They went above and beyond to make sure I was satisfied and the job was done right, including gladly extending down a condensate drain next to the foundation that I had only mentioned after they showed up, as well as my nit pickiness with making sure the insulation batts were all perfect. Based on my communication with the project manager, Brian and the owner, I have no doubt they'd be back in a heart beat if I had any problems."

"It went great!!! They were very reasonable, and did a great job. I would recommend B@B Services for any heating and air conditioning work."

"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."