Get matched with top swamp cooler service or repairers in Santiago, MN

"My 33 yr old HE Carrier furnace finally gave up. It was a part that would cost over $1000 to replace. At that point, the repair tech suggested I might be better off to put that towards a new unit. I might add he was not pushy in any way, merely making some common sense suggestions. He did locate the part and did offer to do a repair, but economically it didn't really add up. He offered to contact a rep who could be at my house that afternoon (on a Friday). He did show up promptly, we reviewed my options, and settled on a Bryant unit to complement my new a/c unit (also done by Pronto). He told me the installers would be present at 700am on Monday, and they were. The installers were timely, conscientious, friendly and professional. They were also very clean, covering my tile entryway with a cloth, and all of my exposed carpet with plastic, and I didn't have to ask for that. On top of that, they wore shoe protectors as well! The install took about 3 hours, and we were ready to go. They even added a return for the unit at no extra cost. I have to say, I don't write many reviews, but this is one company I wouldn't hesitate to recommend. They take a complex decision and make it really simple and uunderstandable. They never apply selling pressure or steer you towards a unit you don't want. They answer their phones promptly, and keep you up to date with text messages all along the way. The repair tech even reduced the price of my new furnace by the cost of the service call (which I did pay). All in all, my experience in replacing my a/c and furnace units could not have been less stressful, or more professionally handled. More service companies should run their business like Pronto. Highly recommended."

"I called them to fix my drinking water. The first time, it didn’t go so well but they came back the next day with a more experienced tech and with no excuses or extra cost, fixed the problem"

"First I would say setting the appointments was easy. I called on Monday, they had times available on Tuesday. It was very easy. In addition, I was sent an e-mail and called when each guy was on his way. The e-mail contained a picture of the repairman with a bio. I thought that was a great touch. The HVAC guy was great. He was on time, looked at what I was asking, quoted me a price ($120) and completed the work. It took him less than an hour. I thought the price was fair. I would rate the HVAC an A. The Plumber is really why they received an overall grade of a C. The Plumber was a very nice guy, there were no issues there. He arrived within the allotted time. He arrived and I showed him the dishwasher and disposal. Our dishwasher backs up from time to time where there is water sitting in the bottom of the dishwasher after the cycle is done. We explained it doesn't happen often. We also had concerns with garbage disposal. He explained this happens from time to time with all dishwashers and that the disposal was fine (he said it was a top of the line disposal so very quiet - we didn't install the disposal - was there when we bought the house). I then asked him to tighten down a loose shower/bathtub knob. He said he fixed it the best he could, it was still a little loose. Then, after the "work" was complete - he said it was $220. Thank goodness there was a $30 Angie's List coupon! I was shocked, I didn't really know what to say. He never quoted me a price before any "work" was done, he was there for maybe 40 minutes (half of which he was chatting). He basically did nothing to the dishwasher/disposal and he didn't even fully fix the bathtub/shower. Looking back I wish I would have objected more to the price, shame on me! I guess I was in disbelief about the price? I would recommend B & D for HVAC but definitely NOT for plumbing. They are incredibly expensive. FYI, the person that booked the appointment said there was a $50 service fee but that would be a credit for any work done. The repair person was supposed to give a quote before any work was done. I feel somewhat taken advantage of."

"Great plumbing expert that came out the next day and got the project up and running. "