Get matched with top ducts & vents installers and replacers in Severna Park, MD

"Sila was one of three companies I contacted for estimates on replacing my oil-fired systems with heat pumps. I have a boiler and two forced air furnaces, so the work would be extensive. I contacted Sila because their reviews were favorable, they sell Carrier products (which I was leaning toward), and they sell high velocity systems, which I felt might be a good option in the older part of the house where I don't have ducts. I was prepared to really go over the things that work well with ducts in the house, things that don't, and what my general asks were for the systems. The salesman was pleasant enough, but seemed completely uninterested in how I felt my current systems were and what my goals were. I asked for a price on two levels of Carrier (Performance and Inifinity) for the existing forced air systems, and then price me out for a reasonable high velocity system. The sales person who came out was pretty perfunctory and didn't take good notes while we spoke. I didn't think he was really that engaged in my concerns about the routing of high velocity ducting and placement--he just told me how it would have to be. While sometimes that's how things work, I don't think he really addressed my concerns with having all outlets in the ceiling only in the lower level, which would potentially leave me with lots of heat hanging around the ceiling. However, the larger issues were that the bids did not match the requirements for the project. First, he sent only the high velocity bid and nothing for the other systems. When i asked, he sent the other estimate, but only for the Carrier Infinity, omitting that I specifically asked for a bid on doing those systems with a Performance line that would allow me to use my existing non-communicating thermostats. In addition, their bid was the most expensive and their attention to detail seemed poor for a $40,000+ job. Spending less than an hour with me and sending lackluster boilerplate bids (with all kinds of language that should not have been in the bid, like references to other brands, etc.). A bid should be custom for the buyer and tailored for match what I'm asking for. This lack of attention to detail and customer focus lost Sila this job."

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs. <br />"

"JDL helped in install a brand-new Carrier brand condenser unit and furnace, along with a Rheem hot water heater to replace an almost 30-year-old system at our house. The team at JDL was very professional and accommodating as we went through the proposal and estimate process. A big thank you to Amber for helping us through all that. The installation was great and seamless. Armando, thank you for you and your team’s hard work in taking out the old system and setting us up. The system has been doing great through this recent cold spell, keeping the house warm and comfortable. I would highly recommend JDL for any HVAC needs"

"Very professional technician team. Had confusion regarding the size of toilet ordered and what was received. It had rain day prior and techs did not wear foot covering or masks."

"I cannot recommend highly enough. Ryan and his team did a great job at a great price. Their professionalism and product knowledge was topnotch while installing our split duct system."

"Rob Rhea was very professional and showed exceptional workmanship when replacing and installing my Aprilaire Dehumidifier. He came to my house on 3 different appts. and was prompt, on time and called to let me know he was on his way. Also very knowledgeable. I would recommend him to any of my community neighbors. Thank you Joe Schiavo"

"Alan came on time and thoroughly evaluated my home's HVAC and duct system. He agreed that the duct work that I wanted done would likely solve the issue with my system and home. He was much more thorough that he could have been to satisfy my needs. I already had a quote for a much higher amount from Supreme Service Today who has been servicing my home for about three years. Suspecting that Supreme Service Today's quote was very high, I turned to Angi to get competitive bids. Since I had a bid at a much more reasonable price from Alan at One Hour Heating and Air, I contacted Supreme Service Today and asked for a price match. They were willing to match the much lower price from One Hour Heating and Air, so I gave the business to the HVAC contractor that I've been working with for a few years. Good deal! (: Soon I may break my ongoing contract with Supreme Service and come to One Hour Heating and Air !! :)"

"Well it's been kind of a hassle. They had a big sale going on for about a month so I guess a lot of people bought fireplaces at the same time so I had a hassle getting scheduled for them to come out here and they just brought the fireplaces out last week. Everything went well once the fireplaces got here. They said they had to order some parts, some parts was at the fireplace, one of them. I ordered two, one vented and one unvented. And they said they had to order some parts for the vented one. One the workmen got here they were great but it was just trying to get somebody here with the fireplaces to install them was the hassle."

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"the sales advisor was very knowledgeable. the installers did their work promptly and cleaned up fine. the heat pump installed was the carrier infinity and the installers should familiarize themselves more with the set up intricacy of the thermostat that comes with this model."