Get matched with top swamp cooler installers and replacers in Silver Creek, GA

"Great results for a very reasonable price. Ragsdale team was very responsive and on time with completing work. Also took care of many unknown problems and additional work requested with installations. Everything went well and highly recommend this company for future projects. Very professional and great customer service from entire company and staff. Price was very competitive and matched lowest bid I had received. THis is a great company to work with.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Callison Heating and Air did a great job for us. They were on time, fixed the problem, and house was cool in no time. Very impressed, and recommend highly."

"Better than expected. Phil was the only contractor that responded AND came to my house on the same day that I called all the other contractors. He provided me the potential problem for my heat pump issues on the phone that eventually was confirmed during his initial visit and then during disassembly of the old duct system. He was very helpful in providing me additional savings and existing tax credits for the Attic Breeze vent system installed including for the heat pump providing me with the forms. Swift service done on a short time from initial call to complete installation (less than 1 week and completed installation in 7 hours). Great job by the technicians on the installation and housekeeping after the job was completed. Ben A."

"Jeff came out & accessed problem we were having b/c of too damp crawl space. Estimated cost for selling the issue. Was able to dry out & save our under house insulation, replaced few areas that were beyond salvage. Highly recommend this company."

The Thornburg Project is a Family owned and operated Company located out of Dallas Georgia. Our attention to detail and customer satisfaction is what continues to set us apart from our competitors in the HVAC industry. We have set out to create the security and assurance that our product will deliver and meet every industry standard with the hopes of exceeding even our own expectations.

"In the end, I feel I got a fair price and a decent product.  The new spring that was installed had rust on it as well which is exactly what they explained was a broken spring...a rusted one.  I feel that the company walked a fine line to provide good service but to try to get me for whatever they could.  I still do not know if the spring was really broken but they were 10 years old so it couldn't hurt to replace them.  I will repost when I have to replace these to let you know my experience as I will have to continue to deal with this company for the warranty."

"I believe they did a GOOD job at a FAIR price, which I appreciate. I specifically asked to make sure that the technician would be wearing a mask (during a pandemic that has killed over half a million Americans). They said that he would (he wore a gaiter, which is fine). But during part of the time, he had his gaiter off, and no other mask, standing maybe 7 and a half feet away from me, talking to me while I was, at his request, looking at my computer screen to see if I'd gotten the invoice that had been sent by his office. Man, I sure hope he wasn't an asymptomatic carrier, because if he was, I might be toast (I can't NOT LIVE in my house for three days). Is it really THAT hard to keep a mask on for 25 minutes, when someone's life could depend on it? Frankly, I'd rather pay a little more and be GUARANTEED that he'll keep it on! I **DON'T KNOW** whether I'd use them again or not. I'd be inclined not to, unless no other company with a decent rating is available. But Angie's list **FORCES YOU* to say whether or not you would use them again, and at least in this case it's not as simple as "Yes" or "No." *Maybe* I will, but I'd be inclined to try elsewhere, at least as long as this pandemic is raging."

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."