Get matched with top heat pump repair or service pros in Snohomish, WA

"I wouldn't hesitate to hire Bob again for a heat pump problem."

"Great! Very happy with the service, knowledgeable staff and quick installation of the mini-split system. Best heating system I've ever used."

"Service tech was excellent. Difficult diagnosis; a very rare break in electrical current between the air handling unit, heat pump and thermostat. Very knowledgeable good at troubleshooting. Polite, friendly, explained everything very well. Standard service charge call plus tax for two hour visit, included standard annual maintenance at no charge. Less expensive than anticipated."

"Professional and courteous. They're not going to do you any favors but their service is solid. They fixed a leak on my Mitsubishi Mr. Slim ductless mini-split (a heater/ac wall unit). First, one of their techs came out to diagnose. He checked some stuff, found that there was no refrigerant and scheduled an LSR tech (leak, search and repair). Diagnosis: $215 The LSR tech came out, checked the system and found that there was a loose valve. He tightened it and checked the system and we were good to go. He evacuated the system and charged it with refrigerant. He also did maintenance on the outside unit. It looked pretty clean after he was done. Nitrogen Leak Check System (bubble test for leaks): $651 Repair Each Leak and test: $193 per fix Evacuate System: $432 Charge System with Refrigerant: $491 Subtotal: $1982 Yup, two thousand dollars. This is Seattle for you and not sunny Los Angeles. They probably could have taken off the fix charge but I get it. Either way, they fixed my system and I'm happy. I would recommend Greenwood based on their solid service and professionalism. If you're getting an AC unit fixed get quotes! I submitted requests for quotes after the diagnosis and out of the 5 or 6 companies that I contacted nobody would give me a quote and they wanted to send out their own tech to diagnose. But I already had a diagnosis. So I just went with Greenwood. I hope this helps someone out there. My AC is ice cold and I'm happy. Maybe it'll spit out popsicles!"

"The guy that came out was awesome. Honest, polite, and hard working. He showed up on time, did the work, kept up informed the whole way through, and restored our confidence. We had another company out prior for the same service but the person didn't even start, rather just wanted to scare is into getting a whole new heat pump and furnace, saying it was on the brink of failure with an estimate between $12K-$20K. We said we wanted a 2nd opinion and thank goodness we did. Day and Nite acknowledged that our system was at 14-15 years, but saw no need to replace. We will call Day and Nite for our next maintenance for sure!"

"I hired a different HVAC company originally find the problem of my heat pump they tried a couple of things didn't work and then didn't come back are re contact me so I hired airpro through Home Advisor Everett was able to analyze situation run test and correct wiring issues which solve the problem. I would recommend and hire them again."

"Mark and his guys helped us install a new AC last summer. They arrived on time and did a great job! So when I was looking for someone to do the maintenance of our furnace, I called them. Todd went above and beyond my expectations. He finished the job and even helped fix my hinge. Both Mark and Todd strike me as very genuine people. And I would definitely hire them again!"

"Our previous gas furnace was only 14 years old (it was a replacement itself, but a generic "contractor's model," not a common name brand and probably inefficient). The gas controller died, which would have cost $700 to replace -- and we'd still have an old, inefficient furnace. At best, the old 100,000 BTU furnace might have been 80% efficient, and probably worse.
I called around and got a quote for a replacement from a large heating company in Woodinville, and a different brand -- but they insisted that we'd have to install a vehicle post for protection of the heater in the garage, in order to pass an inspection. They also did not explain how they would install the PVC exhaust pipe in our garage. The 95% efficient furnaces require a PVC exhaust pipe, which cannot attach to the existing metal exhaust that goes through the roof and that also handles exhaust from the water heater. Another large company in Bellevue wanted to do a 3-hour test of our entire house, to first determine what size heater to get. With that, and other reviews on Angie's List, I figured they would be more expensive, so I passed on that. After a quick look at our existing system, the other heating companies I talked with said that the same BTU output of a new efficient heater, combined with a variable or two-speed fan, would be the right size.
So I called Bassett Home Heating. John, the owner, came out the next day (a Friday) and offered two recommendations -- one for an 80% furnace (which could attach to our existing metal exhaust pipe), and one for a 95%. He explained how the PVC pipe could be routed along the top of the garage, and said nothing about having to install a vehicle post. I also liked the idea of a small family-run company, where you know who you will be dealing with.
The only potential downside was a scheduling delay, since we had no working heater. Because we have a wood stove that we have previously relied on for heat during storm outages, I decided to go with Bassett -- and am very glad I did. They are normally scheduled two or three weeks ahead at this time of year, but were able to rearrange their schedule and come out for the installation the following Thursday. We got the 95% efficient furnace. The PVC exhaust pipe looks and works fine, and they also installed a small pump and outlet tubing for the moisture that the furnace creates.
They called a couple of days ahead, and showed up right at 7:30 a.m. on the agreed day. John, his son, and another helper all worked on the installation, and did a great job. Complete installation took them less than 2-½ hours, and they showed how the new thermostat works -- it's easier than the old one, even though there are more features. I am extremely pleased with our new heating system; it heats the house much more evenly than the old system, and we aren't losing 15% or more of the fuel as waste.
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"We called in a service for our heat pump on Sunday afternoon. We were contacted by the company on the same afternoon. Product Air Heating and Colling was on-site on Monday at around noon. We got a wonderful AC tech, Eli. Eli diagnosed the issue and lay out the possible solutions. Due to multiple issues we decided it is more economical to replace the heat pump. Eli then started the work and replaced and installed the new heat pump on the same afternoon. By 5:30 PM we have a new heat pump and all is good again!!!!!!!!! Thank you Product Air and thank you Eli! Job well done!!!"

"Cory and the whole team answered all my questions during the estimate & installation, were responsive and professional throughout the process, and delivered the new heat pump system on schedule & on budget despite the supply chain uncertainties. I really appreciate that they presented me with options and helped me to make an informed decision, with no high pressure sales or unnecessary add-ons, as well. I couldn’t be happier with my new heat pump system."